Goodwill Northern New England · 17 hours ago
Custodial Account Manager
Goodwill Northern New England is seeking a Custodial Account Manager to supervise and coordinate designated contracted sites. The role involves managing daily operations, overseeing personnel, and ensuring the fulfillment of contract deliverables while maintaining equipment and supplies.
Individual & Family Services
Responsibilities
Supervise assigned personnel to include recruiting, hiring, training, evaluating, and scheduling
Direct the day-to-day operations of assigned contracted sites by ensuring all deliverables are completed for the customer as well as completion of all tasks in the contract/SOW
Prepare reports for management and customers such as daily operation logs, waste reports, time sheets, incident reports, competitive employment statements, disability statements and cost analysis
Ensure supplies and equipment are available and in working order at sites
Provide oversight of equipment in region-safety log maintained, working properly, inventory
Provide oversight of fleet vehicles in the region including completion of the daily fleet log and coordinate vehicle maintenance, registration, and inspection
Interface with PM to assure GC projects (floors, windows and general SOA’s) are scheduled and executed and billed according to contract
Interface with the Director of Operations to establish procedure for new GC contract start up in assigned area (equipment required/ordered, service costing shared, develop a schedule for duties to be followed by staff)
Schedule and/or complete non-daily task such as high dusting, strip and wax floors, carpet cleaning
Approve Good Clean PO from PM via Financial edge and vendors
Manage the renewal process of GC contracts in assigned areas
Participate in regularly scheduled GC management meetings
Perform other relevant duties as assigned
Qualification
Required
Knowledge of custodial practices and procedures
Developed interpersonal and problem-solving skills
Ability to supervise, instruct and motivate employees about performing duties outlines in the contract
Ability to work as a member of a team
Ability to handle strenuous physical activity including occasional heavy lifting
Ability to use a personal computer, to include e-mail, internet and Microsoft Office software
Ability to perform basic math skills, to include addition, subtraction, multiplication, division, fractions and percentages
Ability to maintain confidentiality of classified information
Successful completion of a background check that meets Agency standards
Valid driver's license with a satisfactory driving record and insurance that meets Agency standards
Preferred
Bachelor's degree in business administration or relevant experience
4+ years of custodial services experience
4+ years of supervisory or project management experience
Company
Goodwill Northern New England
Goodwill Northern New England is a nonprofit that invests in people who need support to achieve their work and life goals.