Billing/Collections Specialist jobs in United States
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Filevine · 6 hours ago

Billing/Collections Specialist

positionSalt Lake City, UT
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Filevine is an innovative technology company that specializes in cloud-based workflow tools for the legal industry. They are seeking a Billing/Collections Specialist to resolve payment issues, analyze customer account activity, and maintain up-to-date customer accounts.

Artificial Intelligence (AI)Document ManagementLegal TechProject ManagementSaaSSoftware

Responsibilities

Resolve payment issues on delinquent customer account
Analyze and reconcile customer account activity
Review and resolve customer invoice and payment issues
Maintain customer accounts to ensure information is up-to-date
Understand the cash application process and act as a backup as needed
Understand invoice generation and act as a backup as needed

Qualification

Collections experienceExcelSalesforceAnalytical skillsBilingual (Spanish)Technical aptitudeDetail orientedVerbal/written communicationDecision-making

Required

Analytical and problem solving
Detail oriented
Extensive verbal/written communication
Effective decision-making and follow-through, ability to effectively communicate process/rules to internal/external customers
Technical aptitude
Experience with Excel, Intact, and Salesforce a plus
At least 1 year of collections experience
In office position
This is a bilingual, Spanish-speaking role, are looking for an individual who is fluent in Spanish
High school diploma

Preferred

Bachelor's Degree preferred

Benefits

Medical, Dental, & Vision Insurance (for full-time employees)
Competitive & Fair Pay
Maternity & paternity leave (for full-time employees)
Short & long-term disability
Opportunity to learn from a dedicated leadership team
Centrally located open office building in Sugar House
Top-of-the-line company swag

Company

Filevine

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Glassdoor2.7
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Filevine provides a legal operating platform integrating AI for case, document, and lead management.
dateFounded in 2014
location
Salt Lake City, Utah, USA
people-size501-1000 employees
web-link
http://filevine.com

Funding

Current Stage
Late Stage
Total Funding
$636.08M
Key Investors
Insight PartnersStepStone GroupSignal Peak Ventures
2025-09-23Series E· $260M
2024-06-01Series Unknown· $150M
2022-04-14Series D· $108M

Leadership Team

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Nathan Morris
Co-Founder and Chief Culture Officer
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Jonathan Ord
Board Member
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Recent News

LegalTech Breakthrough
Legal Technology Innovators Honored in 6th Annual LegalTech Breakthrough Awards Program
2025-11-14
PR Newswire
Filevine Is Now Listed in the FedRAMP Marketplace, Bringing Industry-Leading Security to Legal Work
2025-10-30
PR Newswire
Gemini Legal and Filevine Deliver Integration for Workers' Compensation Law Firms for Faster, Easier Workflows
2025-10-30
Company data provided by crunchbase