KTek Resourcing · 6 hours ago
Datacenter Technician
KTek Resourcing is seeking a Data Center Technician to provide on-site technical support for IT infrastructure within data centers. The role involves hardware management, remote team collaboration, and troubleshooting network and telecom equipment while maintaining operational standards and documentation.
Responsibilities
Hardware Management : Installing, configuring, replacing, and decommissioning servers, switches, routers, and other equipment within data center racks
Remote Team Collaboration : Coordinating with remote engineering teams and stakeholders to implement configurations and resolve issues
Documentation & Reporting : Documenting activities, maintaining service logs, and updating remote teams or project managers
Inventory & Auditing : Assisting with asset management through physical audits, labeling, tracking, and monitoring inventory
Emergency Response : Responding to emergencies and participating in on-call rotations as needed
Safety & Compliance : Following safety protocols and adhering to operational procedures and change management policies
Network Hardware Management : Includes racking, stacking, installing, configuring, replacing, and decommissioning network equipment such as switches, routers, firewalls, and servers
Telecom Infrastructure Support : Supporting telephony hardware and applications (analog, ISDN, SIP, etc.), installing and relocating telecom assets, and performing equipment testing and troubleshooting
Cabling and Connectivity : Managing, installing, and tracing network and power cables, ensuring organization, labeling, and testing of connectivity
Troubleshooting and Diagnostics : Addressing physical connectivity issues, diagnosing hardware, software, and network problems, and conducting power cycles and signal testing
Maintenance and Repairs : Performing routine maintenance, hardware upgrades, emergency repairs, assisting with system updates, and replacing faulty components
Qualification
Required
High school diploma or GED required
Minimum of 2 years in network/telecom support, field service, or data center operations
Knowledge of networking concepts (OSI Layers 2 & 3), protocols (TCP/IP), cabling, data center operations, and basic telecom systems
Ability to interpret technical diagrams
Use hand tools
Familiarity with remote access tools and ticketing systems
Proficient troubleshooting
Problem-solving
Communication (written and verbal)
Attention to detail
Time management
Organizational abilities
Capacity to work both independently and collaboratively
Customer service skills required
Preferred
Technical school training or relevant experience preferred
Certifications such as CompTIA Network+ or CCNA are beneficial
Experience with OEM network devices and fiber optic cabling is an asset
Minimum of 2 years in network/telecom support, field service, or data center operations preferred
Company
KTek Resourcing
KTek Resourcing is a staffing and recruiting company specializing in healthcare, oil, and gas human resources staffing solutions.
Funding
Current Stage
Growth StageRecent News
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