Mitsubishi Electric Power Products, Inc. ยท 5 hours ago
Field Service Technician II
San Antonio, TX
Full-time
Onsite
Mid Level
4+ years expMitsubishi Electric Power Products, Inc. is seeking a Field Service Technician II to perform service support activities for uninterruptible power supplies. The role involves troubleshooting, repairing, and providing technical support to customers, along with maintaining service records and documentation.
Consumer ElectronicsElectrical DistributionElectronicsManufacturing
Responsibilities
Perform on-site customer service of power quality products including start-up service, preventative and remedial maintenance field modification, and testing
Provide technical support to internal and external customers, including third party service organizations and end users
Inspect, test, and document failed products, components, and systems, prior to their return to the factory to determine defects and/or operational status
Schedule and provide emergency technical support and field service on an on-call basis
Work with other MEPPI departments to determine product solutions for improved performance and protection
Attend daily project meetings as required
Identify, evaluate, and repair routine product failures. Identify and escalate non routine product failures to Supervisor
Recommend service product offerings to customers based on customer preferences and for the long-term maintenance of the capital investment (e.g., recommend battery upgrades)
Troubleshoot malfunctions to a board level in an UPS system with minimal guidance
Maintain service records and documentation of services provided. Develop and deliver detailed documentation on the analysis of issues associated with the repair or inspection of UPS and/or energy storage equipment
Guide less experienced technicians on troubleshooting system failures
Submit accurate expense reports into the Company for reimbursement in a timely manner in accordance with Company policies
Qualification
Required
Associates in Electrical Electronics or related technical field with 4 years of experience in troubleshooting and repair of a technical, electrical and/or electronic product, or equivalent education and experience
Intermediate knowledge of UPS products, services, and peripherals including knowledge of common electrical equipment used in data centers
Advanced knowledge and proficiency of mechanical and electronic test equipment including operation, data collection and data reporting
Basic knowledge of communication and networking protocols
OSHA-10 construction and NFPA-70E certification
Advanced interpersonal, communication and presentation skills required to communicate with customers, employees and suppliers
Advanced analytical and problem-solving skills
Ability to read and understand detailed equipment schematics and facility one-line drawings
Advanced computer skills with emphasis on Microsoft Office products and MRP/ERP business systems
Company
Mitsubishi Electric Power Products, Inc.
Mitsubishi Electric Power Products, Inc. is an Electronic Manufacturing firm that manufactures electric power & electronic technologies.
1001-5000 employees
H1B Sponsorship
Mitsubishi Electric Power Products, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (16)
2023 (15)
2022 (14)
2021 (7)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Tricia Breeger
President & CEO, Mitsubishi Electric Power Products, Inc. (MEPPI)
B
Brian Heery
Chairman
Recent News
Seattle TechFlash
2025-04-12
2025-03-21
Pittsburgh Business Times
2025-03-20
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