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Walmart Canada · 9 hours ago

Manager, Program Management, VOS Seller Advocacy

San Bruno, CA

Full-time

Onsite

Entry, Mid Level

$70K/yr - $130K/yr

2+ years exp

Walmart Inc. is a leading retail corporation, and they are seeking a Manager of Program Management for their Seller Advocacy team. This role is crucial for enhancing the efficiency and success of Walmart Marketplace by monitoring seller feedback, building collaborative relationships, and supporting the development of seller perspectives.

DeliveryRetailShopping

Responsibilities

Monitor seller/customer feedback trends and desired outcomes to keep current with seller/customer needs

Track the progress of key Seller issues identified, provide regular updates, escalate and communicate delays to mitigate risks

Build network with stakeholders, fostering collaborative relationships to drive successful project outcomes to grow, win and serve our customers (the sellers)

Create comprehensive roadmaps with stakeholders to address Seller feedback

Support development of seller perspective through presentations

Establish and meet team KPIs, identify continuous improvement opportunities and collaborate with other teams to drive positive outcomes

Qualification

Program ManagementData AnalyticsCustomer Experience MetricsProject ManagementCommunication SkillsAirTableJiraBachelor's DegreeCCXP CertificationProblem-Solving SkillsOrganizational SkillsRelationship Building

Required

Bachelor's degree in Business, Human Resources, or related field and 2 years' experience in project management, compliance, operations management or related area OR 4 years' experience in project management, compliance, operations management, or related area

Excellent organizational skills, with the ability to manage multiple projects and priorities simultaneously

Exceptional communication skills, with the ability to effectively convey complex information

Proactive problem-solving skills, with the ability to rapidly identify issues and develop innovative solutions