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InterSources Inc · 5 months ago

IT - Network Technician - Consultant

Columbia, SC

Full-time

Onsite

New Grad, Entry Level

InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise with over 18 years of experience in providing IT Consulting Services. The IT Network Technician role involves administration, planning, installation, configuration, maintenance, and support of computer hardware, software, and network connectivity, while also assisting with helpdesk support and monitoring cyber threats.

Artificial Intelligence (AI)Cyber SecurityInformation TechnologySoftware

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Works under limited supervision in the administration, planning, installation, configuration, maintenance, and support of computer hardware, software, printers, and network connectivity

Updates tickets in the ticketing system on all it-related issues and assists helpdesk personnel with lower tier support when requested

Monitors cyber threats, attacks, and vulnerabilities such as viruses, ransomware, worms, trojans, keyloggers, adware, bots, rats, and logic bombs

Participates in network troubleshooting for connection-based issues between endpoint devices and distribution switches

Processes inventory and maintenance requests for computer systems and printers on the network

Conducts and aids in inventory of computer equipment across all agency regions of sc

Assists in preparing new systems and devices for employees

Updates active directory information for users and conducts password resets and system configuration updates using sccm

Documentation

Technical

User documentation

Knowledge transfer

Technical training

User training

Official knowledge transfer sessions (screen sharing; recorded)

Weekly status reports to hiring manager

Accomplished

Planned

Qualification

Desktop administrationActive DirectorySCCMWindows securityNetwork troubleshootingWindows 10GPO administrationVoIPWindows Server 2019M365Customer serviceProactiveWillingness to learnEthical standardsTechnical trainingCommunication skillsInterpersonal skillsSelf-motivatedTime management

Required

Experienced in enterprise desktop support and customer service

Skilled in desktop administration for windows 7 and windows 10

Demonstrative abilities to troubleshoot desktop, printer, network and mdm iphone issues

Excellent customer service and communication skills via phone, email, and in-person, working with a wide range of situations and personalities

Must be able to efficiently perform remote and onsite technical work. could be supporting people at different sites

Must be able to update user and system information in active directory and sccm

It network, virtual environments, database, and storage

Windows 10 or 11 enterprise

Gpo (windows group policy object) administration

Windows security - group policy

Voip

Windows server 2019

M365

Bachelor's degree or master's degree in computer science, or information systems/technology management or equivalent work experience

Preferred

Strong personal, ethical, and moral standards

Good understanding of desktop support concepts for the enterprise as it relates to troubleshooting network endpoints

Good interpersonal skills

Proactive and self-motivated

Self-starter with the ability to prioritize workload and manage time

Willingness to learn new things and take ownership

A+

Network+

Security+

MCSA: Windows 10

Company

InterSources Inc

Innovative IT Solutions Built for Your Business. InterSources Inc is your partner in Growth and CyberSecurity.

Founded in 2007

Fremont, California, USA

501-1000 employees

https://www.intersourcesinc.com

H1B Sponsorship

InterSources Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2024 (5)

2023 (16)

2022 (1)

2021 (7)

2020 (7)