NexCen Global Inc · 1 day ago
QA Contact Center (Spanish Language)
United States
Contract
Remote
Mid Level
4+ years expNexCen Global Inc is seeking an experienced Automation Test Engineer with strong expertise in Amazon Connect, IVR, and Cyara to automate and validate contact center solutions. The role involves developing and executing automated test scripts, performing IVR and voice testing, and collaborating with cross-functional teams in an agile environment.
Big DataEnterprise Resource Planning (ERP)Information TechnologySoftware
Responsibilities
Develop and execute automated test scripts for Amazon Connect call flows
Perform IVR and voice testing using Cyara
Manage test cases, defects, and reports using QTest
Execute API testing and support CI/CD integration
Collaborate with cross-functional teams in an agile environment
Qualification
Required
4+ years of automation testing experience
Hands-on experience with Amazon Connect, IVR, and Cyara
Experience with QTest
Proficiency in Python, Java, or JavaScript
Spanish language proficiency
Company
NexCen Global Inc
NexCen (NexCen Global Inc, USA & NexCen IT Services P Limited, India) is a global IT services and consulting firm, dedicated to providing value-added IT solutions and services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase