Lyft · 3 hours ago
Program Manager, Technology Operations
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$128K/yr - $160K/yr
8+ years expLyft is a company focused on serving and connecting people through technology. They are seeking an experienced Senior TechOps Program Manager to lead high-impact initiatives, drive program delivery, and collaborate with cross-functional teams to align technology with business objectives.
AppsMobile AppsRide SharingSoftwareTaxi ServiceTransportation
Responsibilities
Lead end-to-end program delivery for complex, multi-year initiatives such as financial technology transformations (Oracle, Anaplan), people technology transformations (Workday, Greenhouse), sales technology rollouts (Salesforce), privacy compliance programs (GDPR, CCPA), and security implementations
Execute strategic planning sessions and cross-functional prioritization with Corporate Engineering, IT, Privacy and Security leadership teams to align program roadmaps with business objectives
Manage program governance through biweekly and monthly strategic initiative reviews, risk assessments, and executive reporting that drives accountability and informed decision-making
Orchestrate cross-functional program teams spanning engineering, IT operations, security, privacy, compliance, and business stakeholders to ensure seamless program delivery
Drive enterprise technology lifecycle management including vendor selection, contract negotiations, system integrations, and sunset/migration planning
Execute operational excellence initiatives such as infrastructure optimization, business process automation, disaster recovery planning, and performance monitoring implementations
Proactively manage program risks and dependencies, implementing course corrections and stakeholder communications to keep initiatives on track
Partner with finance and strategy teams to manage program budgets, track ROI, and optimize resource allocation across the technology portfolio
Qualification
Required
8+ years executing complex transformation programs in operations, consulting, strategy, or enterprise technology
6+ years leading enterprise technology program delivery including ERP implementations (Oracle Financials, Anaplan), HCM platforms (Workday, Greenhouse), CRM rollouts (Salesforce), security tool deployments, or privacy compliance initiatives
Proven track record executing full-cycle transformations from business case development through implementation, change management, and operational handoff
Experience leading privacy and security programs such as GDPR/CCPA compliance, security framework implementations, identity management systems, or data governance initiatives
Experience leading enterprise-wide AI and automation initiatives by identifying high-impact generative AI opportunities to optimize processes and drive a culture of continuous operational excellence
Strong executive communication skills with ability to manage up to C-level stakeholders and translate complex technical and regulatory requirements into business impact
Demonstrated experience managing technology vendors, complex procurement processes, and success managing technology budgets exceeding $1M annually
Track record coordinating cross-functional teams across IT, Engineering, Security, Privacy, Compliance, Finance, HR, and business operations
Strong business acumen with the ability to identify strategic needs, lead all aspects of planning, and generate alignment with key business partners
Forward-thinking strategist with proven success in translating strategy to tactical plans with high-quality execution and delivery
An empathetic leader style and a strong sense of self-awareness
Benefits
Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company
Lyft
Lyft is a leading ride-hailing service offering car rentals, bike, and scooter-sharing through its mobile app for convenient transportation.
5001-10000 employees
H1B Sponsorship
Lyft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (137)
2024 (100)
2023 (132)
2022 (287)
2021 (266)
2020 (281)
Funding
Current Stage
Public CompanyTotal Funding
$5.76BKey Investors
FidelityMagna InternationalCapitalG
2025-09-03Post Ipo Debt· $450M
2024-02-21Post Ipo Debt· $400M
2021-02-01Post Ipo Equity
Leadership Team
David Risher
Chief Executive Officer
Erin Brewer
Chief Financial Officer
Recent News
The Orlando Sentinel
2026-01-11
UK Investor Magazine
2026-01-11
Company data provided by crunchbase