Upchurch · 6 days ago
Operations & Service Administrator
Dallas, Texas
Full-time
Onsite
New Grad, Entry LevelUpchurch is a rapidly growing, full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States. They are seeking an Operations-Focused Administrative Assistant dedicated to the seamless delivery of service solutions within the data center sector, responsible for organizing core business practices and maintaining operational support.
CommercialConstructionResidential
Responsibilities
Business Unit Support and Finance Processing
Training and LMS Management
Operations and Service Delivery Coordination
Administer and coordinate Upchurch University mission-critical training programs (mechanical, electrical, controls, liquid cooling)
Schedule and track technician training, certifications, renewals, and prerequisites (OSHA, OEM, mission-critical coursework)
Maintain training matrices by role, trade, certification level, and client requirements
Coordinate logistics for OEM, third-party, and internal instructors (calendars, materials, attendance, completion records)
Track training KPIs (completion rates, certification status, readiness by market/client)
Support development and upkeep of training documentation, course outlines, sign-in sheets, assessments, and audit records
Assist with new hire onboarding for the Critical Environments team, including training pathways and documentation
Provide day-to-day administrative support to the Director of Critical Environments, Service Managers, and Integrated Operations leadership
Prepare and maintain program documentation, internal trackers, presentations, and reporting packages
Support resource planning activities by maintaining visibility into technician readiness, certifications, and availability (non-dispatch)
Assist with internal coordination between service leadership, training, safety, HR, and finance
Maintain organized records for procedures, SOPs, MOP templates, and best practice documentation
Support internal quality, audit, and compliance preparation related to training and qualifications
Coordination of support for conference attendance and participation
Act as a central point of contact for OEMs, training partners, vendors, and industry organizations
Coordinate OEM training schedules, prerequisites, documentation, and certification confirmations
Track OEM authorization requirements, training validity periods, and renewal timelines
Support outreach to new vendors, trainers, and OEM partners aligned with mission-critical and liquid-cooling strategies
Maintain a vendor and trainer database including contacts, offerings, certifications, and service relevance
Assist with NDAs, onboarding documents, and compliance artifacts for external partners
Maintain our supply chain for safety materials, tools and test equipment, and specific parts for service needs
Support rollout and administration of new mission-critical programs, tools, and internal initiatives
Assist in developing and maintaining dashboards, trackers, and reports for leadership visibility
Help standardize internal processes related to training, documentation, and partner engagement
Support continuous improvement efforts by identifying administrative gaps and process inefficiencies
Assist with coordination of industry events, site visits, labs, and training sessions tied to DC|MC growth
Qualification
Required
Experience in training coordination, program administration, or technical operations support (data center, MEP, industrial, or regulated environments preferred)
Strong organizational skills with high attention to detail, accuracy, and follow-through
Comfortable working across technical teams, leadership, and external partners
Proficient in spreadsheets, document control, scheduling tools, and LMS/CMMS-adjacent systems
Financial Administration with PO generation, budget tracking, invoice reconciliation
Able to manage multiple workstreams in a fast-growing, mission-critical organization
Benefits
Health, dental, and vision insurance.
Paid time off and holiday pay.
Opportunities for professional development and certification assistance.
Company
Upchurch
Upchurch Services, LLC is a full-service mechanical contracting company. We provide exceptional service to our customers throughout the SEC region.
Founded in 1970
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Davidson Kempner
2024-03-27Private Equity
Recent News
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