The Aaron's Company, Inc. · 1 hour ago
Senior Director, Marketing Strategy & Operations
The Aaron's Company, Inc. is an industry leader in the sales and lease-to-own retail sector, dedicated to quality and customer service. They are seeking a Senior Director of Marketing Strategy & Operations to lead marketing operations, develop integrated multi-channel marketing plans, and ensure effective communication with customers across various platforms.
Consumer ElectronicsFurnitureRentalRetail
Responsibilities
Lead the Marketing Operations function, overseeing media strategy, consumer insights, creative and messaging, and project management to drive efficient, data-driven marketing execution
Own end-to-end paid media strategy and governance across channels (digital, social, broadcast and in-store channels), ensuring alignment to business strategies, ROI targets, and brand standards
Partner with internal teams and external agencies to plan, execute, and optimize media investments, performance measurement, and test-and-learn initiatives
Establish and evolve marketing analytics frameworks, dashboards, and KPIs to measure campaign effectiveness and customer acquisition
Oversee consumer research initiatives, including customer segmentation, brand health, customer journey analysis, and voice-of-the-customer programs
Translate consumer insights, market research, and performance data into actionable recommendations that inform strategy, messaging, and channel mix
Define and lead the end-to-end marketing strategy, translating business objectives into integrated creative and messaging frameworks across all channels
Own creative and messaging strategy, ensuring consistency, compelling, and customer-centric storytelling across paid, owned, and earned media
Drive marketing planning, forecasting, and budget management processes, ensuring transparency, accountability, and optimization of spend
Lead a centralized marketing project management function, ensuring on time, on-budget delivery of campaigns, initiatives, and cross-functional priorities
Implement and refine marketing processes, workflows, and tools to improve speed to market and operational efficiency
Serve as a strategic advisor to Chief Marketing Officer and Executive Leadership Team, providing insights on performance trends, opportunities, and risks
Build strong cross-functional partnerships with Merchandising, Store Operations, Ecommerce, Finance, and external partners to enable effective execution
Champion test-and-learn culture, continuous improvement, and innovation across media, measurement, and marketing operations
Stay current on emerging media trends, analytics capabilities, and marketing technologies to inform future-state operating models
Qualification
Required
Proven ability to set marketing strategy and translate business objectives into integrated, multi-channel plans
Strong creative and messaging acumen, with the ability to evaluate, guide, and optimize creative work for effectiveness and brand consistency
Deep understanding of marketing operations, including planning cadence, process re-engineering, budgeting, and governance
Advanced analytical and problem-solving skills; able to leverage data, insights, and testing to drive decisions and ROI
Exceptional cross-functional leadership skills, influencing senior stakeholders across Brand, Creative, Media, Merchandising, Product, and Operations
Experience building and scaling high-performing teams, with a strong coaching and talent-development mindset
Ability to balance strategic vision with operational rigor in fast-paced, complex environments
Strong change-management capabilities, driving alignment and adoption across teams and partners
Results-oriented mindset with a focus on continuous improvement and execution excellence
Understand effective communication concepts, tools and techniques; ability to effectively transmit, receive and accurately interpret ideas, information and needs through the application of appropriate communication behaviors
Proficiency with Microsoft Office Suite and Data Analytical Tools
Bachelor's Degree in Business, Marketing or related field
12+ years Brand Management, Retail Marketing or Related Experience
Preferred
Master's Degree preferred
Benefits
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
Sundays off
Employee assistance program
Employee purchase program with exclusive discounts
Physical and financial well-being programs
Tuition reimbursement
Employee Business Resource Groups
Life and disability insurance
Paid paternal leave
Pay on Demand
Company
The Aaron's Company, Inc.
Headquartered in Atlanta, The Aaron's Company, Inc.
Funding
Current Stage
Public CompanyTotal Funding
$120M2024-10-15Post Ipo Debt· $120M
2024-06-17Acquired
2003-06-09IPO
Recent News
2025-12-12
2025-11-19
Company data provided by crunchbase