Telesis7 Consulting · 5 days ago
Business System Analyst
Telesis7 Consulting is seeking a Business System Analyst to enhance customer and agent experiences through mobile testing. The role involves reviewing and analyzing IT systems operations, determining user needs, and serving as a liaison between users and the engineering team.
Responsibilities
Mobile testing with real devices looking at the Customer and Agent experience
Full end to end UI testing
Reviews, analyzes, and evaluates information technology systems operations
Determines user needs and requirements and recommends ways to improve systems
Serves as primary point of contact between users and engineering/development staff
Identifies, documents, reports and tracks system issues
Supports the process of translating business needs into formal technical requirement deliverables
Qualification
Required
5-10 years of experience
Mobile testing with real devices looking at the Customer and Agent experience
Full end to end UI testing
Reviews, analyzes, and evaluates information technology systems operations
Determines user needs and requirements and recommends ways to improve systems
Serves as primary point of contact between users and engineering/development staff
Identifies, documents, reports and tracks system issues
Supports the process of translating business needs into formal technical requirement deliverables
Preferred
Jira
Billing
Mobile test case writing
Test execution
Front end experience
Postman