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ONE (Open Network Exchange) · 12 hours ago

Sales Trainer - Call center

Scottsdale, AZ

Full-time

Onsite

Mid Level

$60K/yr - $70K/yr

3+ years exp

ONE (Open Network Exchange) is a company headquartered in Arizona that specializes in delivering transformational technology and business solutions. The Sales Trainer is responsible for facilitating training classes for new hires and providing refresher training for current employees, ensuring effective learning through various training methods.

Computer Software

Responsibilities

Training and coordinating classes for new hire and continuing education training programs

Maintain adequate inventory of classroom materials and equipment, as necessary create and maintain training registration, attendance, and completion records

Provide on-the-job coaching to new hires while on the phones in the training classroom

Evaluate measure and track the progress of training participants, providing feedback, and hiring recommendations to managers

Organize and write basic communication materials for weekly training briefings

Maintain new hire employee records, including coaching information

Other duties as assigned

Qualification

Sales trainingCustomer service trainingPresentation skillsTravel industry knowledgeCurriculum development

Required

3+ years of delivering sales, product and customer service training programs for new hires in inbound/outbound call center, ideally in the travel industry

Previous experience facilitating or creating sales curriculum

Excellent communication and presentation skills

Preferred

BA or equivalent work experience is highly preferred

Knowledge of the travel industry preferred

Benefits

Exclusive Team Member Travel Discounts – Explore the world for less.

Comprehensive Medical Coverage – Affordable plans to support your health and wellbeing.

100% Employer-Paid Dental and Vision Insurance – We’ve got you covered from day one.

Health Savings Account (HSA) – Includes a generous company contribution.

401(k) Retirement Plan – Invest in your future with confidence.

Life & AD&D Insurance – Both basic and voluntary options available.

Pet Insurance – Because furry family members deserve care too.

Covered Parking – Convenience and comfort, rain or shine.

An Amazing Culture! – Join a team that values innovation, collaboration, and balance.

Company

ONE (Open Network Exchange)

With over 30 years of experience as a full service solution provider, ONE provides next generation, technology-based sales, marketing and fulfillment services to businesses across the travel, hospitality, vacation ownership, retail and financial markets globally.

Founded in 2020

Scottsdale, Arizona, USA

501-1000 employees