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Conference of State Bank Supervisors (CSBS) · 5 hours ago

Technology Product Intern - State Examiner System

CSBS Corporate, 1300 I Street NW, Washington, District Of Columbia, United States of America

Internship

Hybrid

Intern

$22/hr - $27/hr

The Conference of State Bank Supervisors (CSBS) is dedicated to advancing the nation’s dual-banking system and promoting safe financial supervision. The Technology Product Intern for SES will lead the development of a business case for incorporating consumer complaint analytics, involving market research, user assessments, and feasibility analysis.

AssociationFinancial ServicesGovernmentNon Profit

Comp. & Benefits

No H1B

Responsibilities

Conduct Market & Landscape Research such as analysis of how federal agencies, state agencies, and private-sector regtech platforms utilize consumer complaint data. Benchmark existing complaint analytics tools and identify gaps/opportunities for SES

User & Stakeholder Needs Assessment such as interviews with state regulators, examiners, and SES user groups to understand their needs, pain points, and workflows involving consumer complaints

Data and Integration Feasibility Analysis: Catalog of available complaint data sources (e.g., private sector and public information, federal repositories, state systems)

Cost–Benefit & Impact Assessment, to map the potential impact of complaint analytics on examiner efficiency, exam quality, consumer protection outcomes, and cross-agency visibility

Business Case Development: Help structure, draft, and present the SES consumer complaint analytics business case

Qualification

Data analysisBusiness case developmentFinancial regulationConsumer protectionProduct strategyAnalytical skillsExcel proficiencyWord proficiencyPowerPoint proficiencyClear communicationPresentation skills

Required

Currently pursuing a degree in Information Technology, Business Information Systems, or Business Administration

Coursework in public policy, economics, data science, business, or related fields

Experience with basic data analysis or visualization tools

Clear written communication and presentation abilities

Familiarity with financial regulation, consumer protection, product strategy, or analytics

Ability to support business case development leveraging Excel, Word, and PowerPoint tools

Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ('Confidential Supervisory Information'). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts

Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures

Candidate must be in the DC area and able to work in the CSBS office as needed

Benefits

Commuter benefits are also provided.

CSBS offers a comprehensive benefits package, a flexible hybrid work environment, and an inclusive culture.

Company

Conference of State Bank Supervisors (CSBS)

The Conference of State Bank Supervisors (CSBS) is the nationwide organization of banking regulators from all 50 states, the District of Columbia, American Samoa, Guam, Puerto Rico, and the U.S.

Founded in 1902