Peoples Bank · 1 day ago
Peoples Bank Customer Service Representative (Bank Teller)
Peoples Bank is committed to providing a high level of service to its customers, and they are seeking a Customer Service Representative to join their team. In this role, you will assist customers with their banking needs, process transactions, and recommend products and services based on customer assessments.
BankingFinanceFinancial Services
Responsibilities
Providing our customers with a high level of service
Accurately processing customer checking, savings, loan, and CD transactions
Performing customer and account level maintenance
Processing customer inquiries such as account, loan, debit card, account transfers and research requests
Assessing customer needs and make product/service recommendations or appropriately refer to our banking partners
Qualification
Required
You have a High School Diploma, G.E.D. or equivalent
You are enthusiastic about providing a high level of customer service
You have a minimum two-years' customer service and cash handling experience
You can perform multiple tasks simultaneously
You have strong interpersonal skills including professional etiquette and service mentality
You are skilled at business communication, both verbal and written
You have a strong professional demeanor and high regard for confidentiality
You can travel to other Peoples Bank locations and off-site for meetings and/or training as required
You have the ability to model the Peoples Bank Mission, Vision, and Values
Preferred
You preferably have some experience with Outlook, Word, and Excel preferred
Benefits
Profit Sharing
Incentives
Bonus Structures
12 days of paid vacation
2 paid wellness days
2 days of paid community service time
Paid sick leave
11 paid holidays
Medical, Dental and Vision Insurance
Mental Health Resources
$200 annual reimbursement for wellness related expenses
8% 401(k) employer match
Life and disability plans