The Fire Station Cannabis Co. · 6 days ago
Budtender/Reception - Seasonal
The Fire Station Cannabis Co. is a rapidly growing Marijuana Establishment in the Upper Peninsula of Michigan. They are seeking a Budtender/Receptionist to provide excellent customer service and assist customers in selecting cannabis products while ensuring compliance with state regulations.
Retail
Responsibilities
Welcoming and greeting new customers in a thoughtful and polite manner
Answering phone calls, responding to emails
Stay updated on current available products for sale within the facility and general cannabis knowledge such as purchase limits to answer general questions from customers
Must thoroughly check ID’s to make all customers are of legal age, permit entrance onto the sales floor
Responsible for properly completing sales transactions, recommends products to customers
Utilizes the point of sale (POS) system to complete transactions
Monitors product quantities, labeling, and restocking activities
Responsible for assisting with facility compliance by following rules and standards with inventory restocking and completing transactions
Ensure that products being sold to customers match the METRC and related tracking information associated with that product
Collecting and counting cash; identifying potential fraud cash bills
Responsible for keeping the budroom display shelves and workspace clean and presentable for customers including general cleaning procedures, i.e. mopping, sweeping, vacuuming
Complete and sign required checklists for end of shift duties, including sanitation and facility upkeep
Occasionally asked to train new TFS staff on policies, procedures, and job shadowing
Qualification
Required
Must be at least 21 years of age
Must have NO felony convictions
Satisfactory background check
Valid form of government issued photo identification
Must be able to lift 20 pounds
Excellent verbal and written communication skills
Excellent customer service skills
Excellent interpersonal and conflict resolution skills
Excellent organizational skills and attention to detail
Strong analytical, mathematical and problem solving skills
Strong leadership skills
Ability to prioritize tasks
Works well under pressure and deadlines, ability to multitask
Must be able to remain calm and collected in a busy retail environment
Must have excellent cash handling abilities
To guide customers through the customer service experience in its entirety which includes check in, sales, product selection, and checkout process
Ability to bend and stand while reaching below and above counter-height for products
Ability to move frequently around the sales floor to the checkout with a customer and pack up their products
Must have adequate cannabis product knowledge
Must have at least 1 year of experience in a retail or similar setting
Must have 1 year experience using POS systems
High school education required
Preferred
Higher education preferred
Benefits
Paid Time Off (PTO) Accrual
Voluntary Life Insurance Options
401(k) plan with up to a 3% company match
Employee Assistance Program
Voluntary Pet Insurance Options
Employee Discounts and Recognition Programs