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Apple · 13 hours ago

Video Technical Operations Engineer, ASE

Culver City, CA

Full-time

Onsite

Mid Level

$172K/yr - $258K/yr

4+ years exp

Apple Services Engineering (ASE) is looking for a Video Streaming Engineer with a passion for media and customer experience. The role involves providing critical support to media encoding platforms, monitoring and troubleshooting media workflows, and working closely with engineering and operations teams.

AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Be responsible for reporting, monitoring and troubleshooting the ingestion/encoding pipeline for all Apple Services media, with emphasis on sports and original content

Be responsible for the process to conduct technical analysis of incidents, performing root cause investigation and review with technical teams

Troubleshoot complex partner and vendor integrations

This role will require after-hours and weekend support - including triage and escalation management of various media assets - live and VOD

Qualification

Video playback technologiesDigital Rights ManagementVideo ecosystem knowledgeSQLPythonCommand line toolsObservability toolsProcess managementTechnical issue diagnosisDigital media familiarityLive broadcast environmentsOperational workflowsTransport technologiesXMLInterpersonal skills

Required

Experience diagnosing technical issues

Knowledge of process management, metrics and KPIs

Familiar with digital media files and content

Familiar with video playback technologies, Digital Rights Management, HTTP Live Streaming, video acquisition and distribution, monitoring and reporting

Knowledge of video ecosystem: delivery and processing of large scale VOD and EST video and audio

Excellent interpersonal skills, ability to understand technical concepts and connect with non-technical customers

Bachelor's degree, or 4 years equivalent work experience

This role will require after-hours and weekend support

Preferred

Familiar with live broadcast environments, operational workflows and transport technologies

Experience with SQL

Experience with XML

Comfortable with command line tools (chmod, curl, grep, ssh, scp)

Experience working with observability tools (Grafana, DataDog)

Experience with Python

Benefits

Comprehensive medical and dental coverage

Retirement benefits

A range of discounted products and free services

Reimbursement for certain educational expenses — including tuition

Discretionary bonuses or commission payments

Relocation

Company

Apple

Glassdoor4.2

Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.

Founded in 1976

Cupertino, California, USA

10001+ employees

https://www.apple.com

H1B Sponsorship

Apple has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (6998)

2024 (3766)

2023 (3939)

2022 (4822)

2021 (4060)

2020 (3656)

Funding

Current Stage

Public Company

Total Funding

$5.67B

Key Investors

Berkshire HathawayMicrosoftSequoia Capital

2025-05-05Post Ipo Debt· $4.5B

2025-01-16Post Ipo Debt· $0.31M

2021-04-30Post Ipo Equity

Leadership Team

Tim Cook

CEO

Craig Federighi

SVP, Software Engineering

Recent News

Venrock

Venrock Portfolio

2025-12-01

IndiaTimes

Apple TV+ pulls Jessica Chastain’s "The Savant" just days before premiere

2025-09-25

Mac Daily News

Jessica Chastain: I respect Apple’s decision to pause the release of ‘The Savant’ or something

2025-09-25

Company data provided by crunchbase