Apple · 7 hours ago
Video Technical Operations Engineer, ASE
Culver City, CA
Full-time
Onsite
Mid Level
$172K/yr - $258K/yr
4+ years expApple Services Engineering (ASE) is looking for a Video Streaming Engineer with a passion for media and customer experience. The role involves providing critical support to media encoding platforms, monitoring and troubleshooting media workflows, and working closely with engineering and operations teams.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Be responsible for reporting, monitoring and troubleshooting the ingestion/encoding pipeline for all Apple Services media, with emphasis on sports and original content
Be responsible for the process to conduct technical analysis of incidents, performing root cause investigation and review with technical teams
Troubleshoot complex partner and vendor integrations
This role will require after-hours and weekend support - including triage and escalation management of various media assets - live and VOD
Qualification
Required
Experience diagnosing technical issues
Knowledge of process management, metrics and KPIs
Familiar with digital media files and content
Familiar with video playback technologies, Digital Rights Management, HTTP Live Streaming, video acquisition and distribution, monitoring and reporting
Knowledge of video ecosystem: delivery and processing of large scale VOD and EST video and audio
Excellent interpersonal skills, ability to understand technical concepts and connect with non-technical customers
Bachelor's degree, or 4 years equivalent work experience
This role will require after-hours and weekend support
Preferred
Familiar with live broadcast environments, operational workflows and transport technologies
Experience with SQL
Experience with XML
Comfortable with command line tools (chmod, curl, grep, ssh, scp)
Experience working with observability tools (Grafana, DataDog)
Experience with Python
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase