Intelica Consulting · 18 hours ago
Account Manager (Europe, Africa or Middle East)
Miami, FL
Full-time
Hybrid
Entry, Mid Level
2+ years expIntelica is a company specializing in card payment network cost analytics and optimization, aiming to help financial institutions improve operational efficiency and profitability. They are seeking a highly motivated Account Manager to manage client relationships, drive revenue expansion, and ensure client satisfaction in the payments and financial services sectors.
Analytics
Responsibilities
Own and manage a portfolio of financial institution clients, including large and high-profile banks
Identify and execute cross-sell and upsell opportunities across Intelica’s software, analytics, and consulting offerings
Act as the primary point of contact and trusted advisor for client stakeholders across commercial, operations, and finance teams
Drive client retention by ensuring high satisfaction, strong product adoption, and consistent delivery of measurable value
Lead regular business reviews, performance discussions, and strategic planning conversations with clients
Partner closely with internal analytics, consulting, and product teams to coordinate delivery, onboarding, and ongoing support
Monitor client health, usage, and outcomes, proactively addressing risks and identifying opportunities for deeper engagement
Track client needs, market trends, and evolving payments economics to inform account strategy and product positioning
Qualification
Required
2–4+ years of experience in B2B account management, client success, or relationship management, ideally in enterprise SaaS, consulting, financial services, payments, or analytics
Proven experience managing complex, high-value client relationships with multiple stakeholders
Strong consultative mindset with demonstrated success in retention and account expansion
Excellent communication, presentation, and stakeholder management skills
Ability to operate independently and manage multiple sophisticated accounts in parallel
Flexibility for travel to clients and HQ
Preferred
Experience working with banks or large financial institutions
Familiarity with card payments, interchange, scheme fees, or payments economics
Background in selling or expanding analytics, SaaS, or advisory services within existing accounts
Benefits
Competitive salary and performance-based incentives.
Opportunity to work with a specialized, high-growth software and consulting firm in a niche and evolving market.
Chance to collaborate closely with senior decision-makers at leading financial institutions.
Professional development and career growth opportunities as we scale rapidly.
Collaborative, innovative work environment.
Flexible work arrangements (remote)
Company
Intelica Consulting
Intelica Consulting provides card network billing analysis services and specializes in business intelligence firm.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jorge E. Miró Quesada
Chairman & CEO
Company data provided by crunchbase