Citizens Alliance Bank · 14 hours ago
Teller I - PT
Citizens Alliance Bank is a financial institution dedicated to providing exceptional service to its customers. The Teller I position involves assisting customers with their banking needs, handling transactions, and promoting the bank's products and services.
BankingFinancial ServicesLending
Responsibilities
Handles customer account transactions which many include verifying incoming cash, accurately dispersing cash, accepting various deposits and payment and cashing checks
Sell Cashier’s checks and gift card to customers as required
Answer phones and/or complete telephone transfers
Thoroughly understands imaging operational procedures including start-up, shut down and preparing work in such a manner that ensures the highest read rate possible
Must be able to remain in a standing or stationary position 50% of the time
Must occasionally lift 30 pounds
Balance their respective Teller drawer
Buy and sell money
Process coin through the coin machine and wrap coin
Process daily bank deposits; night drop and mail receipt deposits
Conduct customer research requests
Process check orders
Assist with monitoring faxes and customer service e-mails
Fill out CTR’s
Take customer stop payments
Assists customers with safe deposit boxes
Assists with outgoing mail
Excellent written and verbal communication skills
Obtain and maintain a working knowledge of regulatory requirements as they relate to safety and soundness, compliance and operations
Verify account balances, give out account information to customers, print copies of items and/or statements from customer accounts
Maintain a general knowledge of all Bank products and cross-sell these products
Adherence to all BSA/AML Laws, Regulations and Compliance will be required in this position
Ability to prioritize workload
Assist co-workers as needed
Physical presence in the bank is required
All employees are expected to exemplify and follow our core values
Regular attendance and punctuality when reporting to work
Travel for trade and industry schools and seminars as needed
This position may require installation of a Multi-Factor Authentication (MFA) app on an employee’s personal mobile device. The MFA apps are used to authenticate a user’s identity to the system for security purposes
Adhere to and comply with all applicable, federal, and state laws, regulations, and guidance, including those related to AML, as well as adhere to the Bank's policies and procedures
Perform other duties as assigned and requested
Qualification
Required
High School diploma or GED
Continuing Education to maintain job knowledge
Handles customer account transactions which many include verifying incoming cash, accurately dispersing cash, accepting various deposits and payment and cashing checks
Sell Cashier's checks and gift card to customers as required
Answer phones and/or complete telephone transfers
Thoroughly understands imaging operational procedures including start-up, shut down and preparing work in such a manner that ensures the highest read rate possible
Must be able to remain in a standing or stationary position 50% of the time
Must occasionally lift 30 pounds
Balance their respective Teller drawer
Buy and sell money
Process coin through the coin machine and wrap coin
Process daily bank deposits; night drop and mail receipt deposits
Conduct customer research requests
Process check orders
Assist with monitoring faxes and customer service e-mails
Fill out CTR's
Take customer stop payments
Assists customers with safe deposit boxes
Assists with outgoing mail
Excellent written and verbal communication skills
Obtain and maintain a working knowledge of regulatory requirements as they relate to safety and soundness, compliance and operations
Verify account balances, give out account information to customers, print copies of items and/or statements from customer accounts
Maintain a general knowledge of all Bank products and cross-sell these products
Adherence to all BSA/AML Laws, Regulations and Compliance will be required in this position
Ability to prioritize workload
Assist co-workers as needed
Physical presence in the bank is required
All employees are expected to exemplify and follow our core values
Regular attendance and punctuality when reporting to work
Travel for trade and industry schools and seminars as needed
This position may require installation of a Multi-Factor Authentication (MFA) app on an employee's personal mobile device. The MFA apps are used to authenticate a user's identity to the system for security purposes
Adhere to and comply with all applicable, federal, and state laws, regulations, and guidance, including those related to AML, as well as adhere to the Bank's policies and procedures
Perform other duties as assigned and requested
Preferred
One To Three Years Of Banking/teller Experience
Administrative experience and or customer service experience
Proficiency In Microsoft Suites
Company
Citizens Alliance Bank
Customer Driven. Community Focused. Agricultural, commercial and personal banking done locally.