Ocean Casino Resort · 21 hours ago
Specialty Restaurant Host/Hostess - Stephen Starr - Chez Frites - Part Time
Ocean Casino Resort is seeking a Specialty Restaurant Host/Hostess to manage the flow of the restaurant and ensure a positive dining experience for guests. The role involves greeting customers, managing reservations, and maintaining a clean and organized environment.
Gambling & Casinos
Responsibilities
Maintain established company and departmental uniform, appearance, and hygiene standards at all times
Maintain a clean and organized workstation at all times
Side work duties must be completed as assigned as well as completed in an efficient, accurate, and timely manner
Answering phones according to established standards
Booking of reservations utilizing the company reservation system
Assist with station assignments, rotation planning, and opening/closing/securing the room at shift change or according to established hours of operation, etc
Must greet customers with a smile and a positive attitude
Maintain reservations/waitlist by creating seating plans as needed throughout the shift
Follow proper seating rotation when escorting guests to tables
Maintain cleanliness of menus
Knowledge of the menus and any daily specials offered
Must be proactive regarding customer special requests and communicating needs to manager and server
Awareness of all activities in the dining room
Knowledge of safety/guest liability procedures for guests and employees
Use of radios with headsets and earpieces for communication may be utilized in designated outlets
Proper telephone etiquette is mandatory
Has thorough understanding and knowledge of departmental and property offerings and initiatives, including but not limited to venue menus, outlet concepts and locations, promotions, specials, entertainment, etc
Adhere to federal, state and local laws and regulations
All other duties as assigned
Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
Shift assignments may be irregular, and will cover days, nights, weekends and holidays
Must be able to stand and walk for an entire shift
Must be able to move tables and chairs for different seating configurations
Ability to multi-task including but not limited to answering the phone, greeting guests, rearranging reservations, etc
Qualification
Required
Ability to effectively communicate in English
Must have a minimum of six months' experience as a host/hostess in a high volume and/or fine dining environment
Ability to work in a high pressure environment
Preferred
High school diploma or equivalent GED is preferred
Benefits
Free meal on shift
Training & Development
Free onsite garage parking
Company
Ocean Casino Resort
Experience the ocean as it was meant to be! As the tallest building in Atlantic City, the landmark Ocean Casino Resort offers unparalleled ocean views in its 1,399 rooms and captures the essence of what draws people to this popular waterfront destination situated on the city's famous Boardwalk.