Compunnel Inc. · 6 days ago
Amazon Connect Develope-- SINDC5715557
United States
Contract
Remote
Senior Level
$54/hr - $58/hrCompunnel Inc. is seeking a highly skilled Amazon Connect Developer to support complex issues with Salesforce Service Cloud Voice and Amazon Connect. The role focuses on AI integration in the call center space, requiring technical troubleshooting and integration skills between Salesforce and AWS Connect.
Information Technology & Services
Hiring Manager
Richa Tyagi
Responsibilities
The role involves supporting a complex issue with Salesforce Service Cloud Voice and Amazon Connect
The position requires highly technical troubleshooting and integration skills between Salesforce and AWS Connect
The team is looking to onboard around eight Amazon Connect resources, with a focus on AI integration in the call center space
One role is specifically for a senior Lex developer focused on Amazon Connect and Lex bots, for a financial services client
The roles are expected to start mid-January, with urgency due to client needs
The work involves new AWS features released at re:Invent, including Bedrock, Nova Sonics, and Model Context Protocol (MCP)
The programming language primarily used is Python
The roles emphasize hands-on technical work with Amazon Connect, AI models, and conversational IVR systems
DevOps experience is a plus but not mandatory as it is covered by other resources
The Salesforce developer role remains open but is a lower priority compared to the Amazon Connect and AI-focused roles
The positions are client-facing, with candidates potentially communicating directly with the customer
Qualification
Required
Senior level expertise in Amazon Connect, especially with AI integration and call center voice models
Strong technical skills in Salesforce Service Cloud Voice and Amazon Connect integration
Proficiency in Python programming language
Experience with AI models such as Nova Sonics, Bedrock, and Model Context Protocol (MCP)
Ability to troubleshoot complex issues involving both Salesforce and AWS Connect platforms
Preferred
Familiarity with DevOps practices
Experience with integrations, architectural patterns, and building AWS Lambda functions
Knowledge of voice models such as Q and Connect (previously called Q), Deepgram, and 11Labs
Understanding of conversational AI workflows
Ability to work with new AWS features released at re:Invent, such as Bedrock and Nova Sonics
Experience with Lex bots, particularly in financial services contexts
Company
Compunnel Inc.
Compunnel Inc. is where AI-native solutions meet human ingenuity, helping enterprises reimagine talent, technology, and growth.
Founded in 1994
5001-10000 employees
H1B Sponsorship
Compunnel Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2276)
2024 (1682)
2023 (1992)
2022 (2366)
2021 (2223)
2020 (2220)
Funding
Current Stage
Late StageLeadership Team
Andy Gaur
Founder, Chairman & CEO
Karthik Natarajan
Executive VP & CTO
Company data provided by crunchbase