UST · 3 hours ago
Delivery Leader
United States
Full-time
Remote
Senior Level, Lead/Staff
$180K/yr - $200K/yr
15+ years expUST is a mission-driven company that transforms lives through technology by embedding innovation and agility into their clients' operations. They are seeking a Delivery Leader to own end-to-end delivery for a multi-customer portfolio, ensuring delivery predictability, operational rigor, and leadership across various programs.
ConsultingInformation ServicesInformation Technology
Responsibilities
Own scope, schedule, quality, cost, and delivery health across multiple engagements and customers. Drive consistent execution, delivery discipline, and measurable outcomes
Establish and run portfolio governance including delivery cadences, dashboards, RAID management, escalation paths, and executive reporting. Standardize delivery processes, templates, and playbooks; centralize PMO/delivery operations to improve predictability and operational efficiency
Serve as the senior delivery interface for customers. Lead QBRs/MBRs, steering committees, and escalation forums. Communicate proactively, manage expectations, and drive outcome-based conversations that build credibility and trust
Lead delivery across Agile, Waterfall, and hybrid engagements, ensuring teams apply the right model with strong controls. Track and manage delivery metrics (health, milestones, velocity/burn, defects, SLAs, financials) and drive early corrective actions
Lead program/project managers, scrum masters, delivery operations/PMO, and cross-functional delivery teams. Drive performance management, coaching, capability building, and succession planning
Partner with Sales, Solutions, Finance, and Delivery Excellence teams on transitions from pipeline to delivery, delivery readiness, resourcing, forecasting, utilization, and margin. Support renewals and expansions through execution credibility, transparency, and strong governance
Qualification
Required
At least 15 years of delivery leadership experience in IT services/consulting or comparable environment
Ownership of a $40M+ portfolio (or equivalent scale across multiple programs/customers)
Proven track record delivering complex programs across Agile, Waterfall, and hybrid models
Demonstrated experience building and running governance, PMO/delivery operations, and executive reporting
Strong executive customer management capability (QBRs, steering committees, escalations)
Strong operational and financial acumen (forecasting, resourcing, utilization, margin control)
Excellent communication skills, with the ability to produce crisp, decision-ready narratives and dashboards
Preferred
Experience delivering in public sector or highly regulated environments
Experience leading distributed delivery across onshore/offshore/nearshore models
Familiarity with modern engineering delivery practices (DevOps/DevSecOps, CI/CD, cloud delivery, data platforms)
Certifications such as PMP/PgMP, SAFe, Scrum, ITIL
Benefits
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year
Receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
10 paid holidays
Eligible for paid bereavement leave and jury duty
Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
Eligible for medical, dental, and vision insurance
Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits
May purchase additional voluntary short-term disability benefits
Participate in a Health Savings Account (HSA)
Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines
Company
UST
UST is a Digital Transformations Solutions Provider.
10001+ employees
H1B Sponsorship
UST has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (870)
2024 (800)
2023 (647)
2022 (634)
2021 (612)
2020 (984)
Funding
Current Stage
Late StageTotal Funding
$250MKey Investors
Temasek Holdings
2018-06-27Private Equity· $250M
Leadership Team
Krishna Sudheendra
CEO
Alexander Varghese
Chief Administrative Officer & COO
Recent News
2026-01-05
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2025-12-31
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Company data provided by crunchbase