NC America ยท 3 hours ago
Creator Relations Manager
Irvine, California
Full-time
Onsite
Mid, Senior Level
$65K/yr - $85K/yr
3+ years expncamerica is seeking a Creator Relations Manager to oversee and support the strategic growth of their creator ecosystem. The role involves collaborating with internal teams and external influencers to ensure effective brand integration and managing creator programs while monitoring performance milestones.
Computer Games
Responsibilities
Design, implement, and manage the lifecycle of creator programs (e.g., partner programs, affiliate models, and early access initiatives)
Partner with the Production and Marketing teams to align creator beats with project schedules, ensuring creators have the assets and information needed for successful game launches and updates
Cultivate strong, professional relationships with a diverse roster of creators, acting as their primary point of contact and advocate within the organization
Use project management and analytics tools to monitor campaign progress, tracking key metrics such as reach, engagement, sentiment, and ROI
Proactively identify potential PR risks or "bottlenecks" within the creator community and drive timely, professional resolutions
Facilitate and drive creator-led events during live operations, ensuring a smooth transition from development milestones to community-facing content
Develop and implement best practices for creator onboarding and communication, standardizing processes to enhance efficiency as the program scales
Maintain a deep understanding of trends within Twitch, YouTube, and TikTok to ensure our programs remain competitive and innovative
Qualification
Required
Bachelor's degree required
3 - 7 years of experience as a project manager or producer within the gaming industry
Proven track record in managing influencer campaigns, talent relations, or community-driven marketing within the gaming or entertainment sector
High level of social awareness and the ability to proactively identify and mitigate potential PR risks or conflicts within the creator community
Ability to align creator activities with broader marketing goals, game launches, and live operations updates
Experience working with remote teams across the globe
Experience leading multi-functional teams
Experience with crisis management and handling high-pressure situations
Deep knowledge of online gaming market and the creator ecosystem, including platform-specific trends on Twitch, YouTube, and TikTok
Extensive knowledge of the MMORPG genre including player motivations, community sentiment, and long-term content cycles
Deep knowledge of project management principles and methodologies
Outstanding written and verbal communication skills and the ability to communicate effectively with all stakeholders
Comfortable presenting complex findings to varied groups in a concise, digestible way
Highly self-motivated and accountable
Strong organizational skills to manage multiple creator deliverables, contract timelines, and asset distributions simultaneously
Ability to manage multiple projects and deadlines in a fast-paced environment
Company
NC America
NCSOFT is a premier digital entertainment company with global presence and 4,000+ employees.
Irvine, California, US
11-50 employeesFunding
Current Stage
Early StageLeadership Team
Claire K.
Sr. Human Resources Business Partner
Company data provided by crunchbase