PointClickCare · 5 hours ago
Software Commercialization Manager
United States
Full-time
Hybrid
Mid, Senior Level
$130K/yr - $142K/yrPointClickCare is a leading health tech company focused on helping providers deliver exceptional care. The Software Commercialization Manager will oversee the new product introduction process for software solutions, ensuring organizational readiness and managing product launches to maximize customer value and business outcomes.
Elder CareEnterprise SoftwareHealth CareSaaSSoftwareWeb Browsers
Responsibilities
Plan a new product introduction strategy in partnership with Product Leadership that maximizes the customer value and business outcomes of new and enhanced solutions
Customer engagement throughout the new product introduction process to gather actionable feedback, ensuring product launches are aligned with customer needs and driving continuous improvement
Partner with Sales and Business Development teams to identify and pursue new market opportunities, supporting go-to-market strategies and driving adoption and revenue growth for new software solutions
Work with a cross functional team of Product Marketing, Sales, Sales Operations, Professional Services and Customer Support professionals to create a set of Launch goals
Create and Manage a plan designed to achieve the launch goals and successfully execute the new product introduction strategy with the cross functional team
Lead team in monitoring and measuring Launch results against goals post Commercial Availability. Ensure actions are planned and executed to adjust plans as needed based on those results
Deliver transparent and immediate analysis and feedback on risks, issues, team and project performance and adjust the plan accordingly
Prioritize projects and resources, balance business needs with technical constraints, and drive successful organizational readiness in support of the new product
Lead continuous and measurable improvement in New Product Introduction processes to accelerate customer time-to-value and business time-to-revenue
Provide coaching, mentoring and support to team members and peers
25% travel to Customer Onsite
Qualification
Required
Experience in program management, product management, management consulting, corporate strategy, business operations or strategic planning in a SaaS Company
Possesses extensive knowledge of product development processes, the software development lifecycle, release management or customer journey, and lead to cash processes and systems
Robust business acumen and ability to partner with senior business leaders to drive initiatives
Experience driving data-driven process improvement
Ability to build, direct and influence project teams
Exceptional presentation, oral, and written communication skills
Strong critical thinking and decision-making skills
Ability to manage conflict and drive decisions
25% travel to Customer Onsite
Preferred
Degree in Business Management, Software Engineering, or equivalent experience
PMP or equivalent
Experience with Enterprise technology products
Software project management or software experience using agile
Ability to dive deep into specifics to analyze the issues, and then pull back up to understand the broader strategic implications
Ability to tie together multiple perspectives to arrive at and drive to decisions and execution
Ability to navigate rapidly evolving cultural and technical environments
Ability to problem solve and facilitate team decision-making
Experience working with AI‑powered or AI‑enabled software products
Partner with engineering, data, and platform teams to deliver responsible AI-enabled features
Ensure AI features are transparent, explainable, and aligned with healthcare and organizational standards
Benefits
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
Company
PointClickCare
PointClickCare develops web-based products and services to help long-term care providers manage the complete lifecycle of resident care.
Founded in 1995
1001-5000 employees
H1B Sponsorship
PointClickCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (11)
2023 (11)
2022 (17)
2021 (4)
Funding
Current Stage
Late StageTotal Funding
$229.98MKey Investors
Hellman & FriedmanDragoneer Investment GroupJMI Equity
2022-04-01Secondary Market
2021-01-06Private Equity
2018-02-28Private Equity· $144.91M
Leadership Team
Terri Weckle
Senior Vice President and General Manager for Skilled Nursing
Angelo Papatheodorou
Vice President, Sales
Recent News
2026-01-14
HospitalManagement.net
2026-01-11
2026-01-09
Company data provided by crunchbase