Service Center Associate, Procurement and Travel jobs in United States
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Tennessee Board of Regents (TBR) · 5 hours ago

Service Center Associate, Procurement and Travel

Tennessee Board of Regents (TBR) is responsible for overseeing the higher education system in Tennessee, and they are seeking a Service Center Associate for Procurement and Travel. This role involves managing procurement transactions, ensuring compliance with regulations, and providing excellent customer service to institutions within the TBR system.

Higher Education

Responsibilities

Review of requisitions for purchase – ensuring compliance with policies, guidelines, procurement limits and adequate documentation and internal/external messaging
Researches and utilizes comparative analysis and recommendations to support the development of specifications and bid lists for RFIs, RFQs, and RFPs
Assissts with RFI, RFQ, and RFP processes including: preparing formal Invitations to Bid, managing bids, notifying all bidders of award decision, processing purchase orders, and reviewing completed/signed TBR Sole Source Vendor Forms for Sole Source Vendor Purchases for completeness and accuracy
Assists with open encumbrance reports related to POs not receipted in Jaggaer
Assists with Jaggaer user administration and vendor catalog offerings
Provides consultation regarding best vendor and prices during vendor selection process - (Essential)
Develops and provides trainings, as necessary, regarding the procurement database and procurement and travel policy and procedure changes
Communicates to employees and administration regarding procurement related issues and related documentation
Fields employee questions and researches procurement and travel claim questions and concerns
Works cooperatively and effectively with other departments
Provides consultative services to institutions based on functional area expertise in support of procurement related best practice implementation - (Essential)
Prepares institutional, TBR, State, and Federal required reporting, as well as ad hoc reports - (Essential)
Performs additional duties as assigned - (Marginal)

Qualification

Procurement experienceJaggaerERP systemMicrosoft applicationsCustomer serviceData analysisInterpersonal skillsCommunication skills

Required

Bachelor's degree and a minimum of 2 years of procurement experience OR a high school degree/GED and a minimum of 5 years of procurement experience OR a comparable combination of education and experience
Experience or training in Windows operating system and Microsoft applications
Knowledge of procurement terminology and practices
Broad knowledge of federal and state laws and guidelines
A willingness and passion to learn new hardware and software systems that are consistent with duties
Ability to effectively analyze data and inquiries, think critically, and make appropriate decisions
Effective organizational and time management skills
Ability to work as part of a team or work alone without close supervision
Strong interpersonal skills
Ability to communicate effectively, both in writing and orally
Ability to understand customer needs and provide quality service
Ability to maintain confidentiality in compliance rules and regulations, including HIPAA and FERPA guidelines on the disclosure of information

Preferred

Experience working in procurement in a college or university setting
Experience within a shared services operating environment
Experience in procurement at a TBR institution or state administration
Experience with Banner or similar ERP system
Experience with Jaggaer or similar procurement system

Company

Tennessee Board of Regents (TBR)

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TBR - The College System of Tennessee is the state’s largest public higher education system, with 13 community colleges, 23 colleges of applied technology (TCATs) and the online TN eCampus serving approximately 170,000 students.

Funding

Current Stage
Growth Stage

Leadership Team

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Diane Bonner, CAP
Administrative Professional to the CIO
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Jon Calisi
Deputy Chief Information Officer
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