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LSA Management · 3 hours ago

Service Manager Centra Square

1015 East 16th Street, Charlotte, NC, USA

Full-time

Onsite

Mid Level

$24/hr - $25/hr

LSA Management is a forward-thinking property management firm dedicated to providing top-tier services for apartment communities across the Southeast. As an Apartment Service Manager, you will oversee the maintenance team, manage maintenance tasks, and ensure a safe and comfortable living environment for residents and staff.

Real Estate

Responsibilities

Oversee the maintenance team and ensure the physical integrity of the community

Manage maintenance tasks and handle service requests

Ensure a safe, secure, and comfortable living environment for residents, visitors, and staff

Understand the community's maintenance needs and current procedures

Meet with the Community Manager to understand community goals and current challenges

Review and familiarize yourself with company policies and safety protocols

Shadow experienced service staff to learn best practices

Begin managing routine maintenance tasks independently

Respond to service requests and complete work orders in a timely manner

Ensure compliance with safety regulations and company policies

Assist in maintaining the cleanliness and curb appeal of the community

Take full ownership of maintenance responsibilities

Proactively identify and address maintenance issues

Continue to build and maintain strong relationships with residents and team members

Contribute to the overall success and safety of the community

Qualification

HVAC certificationEPA certificationCPO certificationMaintenance managementTroubleshooting skillsProficient in maintenance toolsLeadership skillsCustomer service skillsBasic computer skillsCommunication skills