Community Director - Wonderyard jobs in United States
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Kairoi Residential · 6 days ago

Community Director - Wonderyard

Kairoi Residential is focused on creating exceptional living experiences in multifamily communities. The Community Director will lead the community operations, ensuring excellent service and team management while maximizing financial performance.

Property ManagementReal EstateResidential
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Growth Opportunities

Responsibilities

Lead the community and exemplify the Kairoi belief of Servant Leadership by guiding your team in areas such as resident relations, maintenance operations, reporting and accounting, leasing, and more
Recruit, hire, and develop your own team
Ensure a positive onboarding experience, hands-on training, and effective communication of community goals and expectations
Handle annual performance reviews, frequent individual associate check-ins, and support additional training classes and requirements as necessary
Lead your team by example, problem solve with them, and make final decisions on major concerns affecting community operations
Ensure your team follows all emergency procedures, local, state, and federal regulations
Ensure your team actively practices the 5% Distinction with excellent customer service
Approve and sign all final lease decisions and agreements
Address and resolve resident concerns, complaints, or moments needing attention promptly
Support your Assistant Community Director with resident retention efforts and maintain open communication with residents
Manage budget preparation, financial reporting, and flow of community income to maximize NOI
Conduct regular inspections to ensure community is in excellent condition
Support Service Manager in managing inventory, approving vendor contracts, and ensuring safety practices are followed
Attract new residents through outreach marketing, online marketing efforts, resident event business sponsorships, and more
Keep Regional leaders, senior management, and owners informed of community happenings

Qualification

Multifamily industry experienceCustomer serviceTeam leadershipBudget managementResident relationsDevelopmentMentoringTraining participationHospitality leadershipEducationTrainingCAMIREM certificationPositive attitudeIntegrityCommunication skillsProblem-solving

Required

A person with a positive attitude, willingness to serve, a history of excellent customer service experience, and a desire to lead a team with integrity will thrive in our organization
Someone that is proven to mentor, develop, and promote their associates will help our associates feel empowered and valued
A minimum of 5 years in the multifamily industry is important
You must prove at least 2 years of experience managing and leading a team of multi-family professionals
We value education! Therefore, an associate's degree, bachelor's degree, two- three years of related training, or a combination of education and experience is required
Employment with Kairoi is contingent upon successful completion of a background check and drug screening
Possession of a valid driver's license with no major infractions in the last 12 months

Preferred

CAM, or IREM certifications is highly desirable!

Benefits

Health & Wellness Benefits
Medical, dental, vision, life insurance, short and long-term disability at an affordable price.
Retirement Planning
We offer a 401k program with a company match.
Paid Leave
Exceptional PTO program, paid holidays, floating holidays, birthday day off, and a milestone sabbatical program.
Discounts
Private discount network that includes discounts on travel, restaurants, gifts, experiences, and so much more.
Training
We want to help you grow! Be prepared to attend and participate in training as required.

Company

Kairoi Residential

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Kairoi Residential is a premier, vertically integrated, multifamily investment, development, and property management company.

Funding

Current Stage
Late Stage

Leadership Team

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Michael Lynd, Jr.
CEO
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Company data provided by crunchbase