Analyst, Implementation jobs in United States
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HSA Bank, a division of Webster Bank, N.A. · 9 hours ago

Analyst, Implementation

HSA Bank is working toward a world where everyone is empowered to save for a healthy future. As an Analyst on the Implementation team, you will lead the onboarding of mid-size employer clients for Health Savings Accounts and spending account products, ensuring accurate setup and client satisfaction.

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H1B Sponsor Likelynote

Responsibilities

Lead onboarding for HSA and spending account products, guiding clients through plan design and configuration
Conduct training sessions and provide consultative support throughout the implementation lifecycle
Develop and maintain detailed project plans with client sign-off at key milestones
Coordinate internal and external stakeholders to ensure timely and accurate execution
Conduct EDI/SFTP file testing for enrollment and funding files and communicate results to vendors, clients and internal teams
Facilitate bulk HSA transfers and spending account rollovers as applicable
Manage annual renewals for spending account clients
Support transitions between partner relationships, ensuring continuity and data integrity
Maintain accurate documentation and project tracking across multiple concurrent implementations
Provide proactive communication and status updates to employer clients and internal stakeholders

Qualification

Benefits administrationImplementation experienceEDI file testingData integrationMicrosoft Office SuiteCRM toolsProject managementService excellenceOrganizational skillsCommunication skillsCustomer-first mindsetTeam collaboration

Required

2+ years of experience in benefits administration, implementation or related field required
High school diploma/GED required
Experience with CRM or implementation tracking tools required
Proficiency in Microsoft Office Suite
Strong organizational skills and ability to manage multiple projects simultaneously
Excellent written and verbal communication skills, with a customer-first mindset
Ability to work independently and collaboratively in a fast-paced, remote environment
"No task is too small" attitude, with a passion for service excellence and an eagerness to learn

Preferred

Bachelor's degree in Business, Healthcare Administration, or related field preferred
Experience with EDI file testing and data integration strongly preferred

Benefits

Incentive compensation

Company

HSA Bank, a division of Webster Bank, N.A.

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At HSA Bank, we’re working toward a world where everyone is confidently engaged with their health and wealth.

H1B Sponsorship

HSA Bank, a division of Webster Bank, N.A. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Gregory Madar
Chief Financial Officer
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Tim Patneaude
Chief Operating Officer
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Company data provided by crunchbase