DAC Beachcroft Dublin · 5 months ago
Supervisor (Solicitor/CILEX Lawyer) - Vehicle Hire and Damage
Newport
Full-time
Hybrid
Senior LevelDAC Beachcroft is looking to appoint a Supervisor to join our Credit Hire Team in Newport. The role involves direct supervision and management of a small team handling litigated credit hire cases, ensuring effective support and performance management while also maintaining client relationships.
Law Practice
Responsibilities
Direct Supervision and Management of a small team of handlers who will have responsibility for volume litigated credit hire cases
Through effective supervision and support of fee earners, to be accountable & responsible for the following:
Technical supervision of claims
All interim and performance reviews, including probation reviews
Absence management
Cascading and communicating information from senior management
Motivating and engaging the team, as well as overseeing their well-being
Coach their team and provide support to develop their team members and proceed through the career framework
Monitoring team financial performance and ensuring that targets are hit
Ensuring files are run pro-actively and effectively to conclusion by the relevant fee earner, with appropriate deadlines met
Ensuring that fee earners carry out work effectively to meet the needs of the clients and the commercial requirements of the firm
Ensuring any emerging risk or compliance issues that are raised by fee earners within a case are addressed and managed in conjunction with the Team Partner in the first instance
Effective allocation of work amongst the team to meet the skills and technical knowledge of the individual whilst ensuring work is carried out profitably for the firm and client
Raising and dealing with any complaint or any escalated risk or compliance issues appropriately
Act as a point of contact for clients, demonstrating a level of knowledge and skill commensurate with experience. Support marketing and business development activity within the team (e.g. attending marketing events, client training, clinics and shadowing days)
Handle a small caseload of mixed value pre-litigated & litigated credit hire claims
Maintain an awareness of the firm's strategies and plans
Maintain and develop technical knowledge through attendance at training sessions and reading appropriate publications
Qualification
Required
Qualified Solicitor or CILEX Lawyer with previous supervision experience, ideally in a Credit Hire motor environment however other supervision experience will be considered
Have demonstrable experience of handling a caseload which includes; credit hire, personal injury or similar case types
A high level of personal compliance with client SLAs, protocols and KPIs
Good people management skills including the ability to motivate, coach and mentor team members at all levels
IT skills - Be IT literate with a good working knowledge of Excel and Word
Prioritisation & Organisation skills – A strong ability to organise their own time, identify priority tasks and know when to ask for help
Analytical skills – The ability to critically look at factual evidence, identify what is not right/out of the ordinary
Commercial sense – The ability to know the principle or law but also know when is it worth pursuing it
Interpersonal skills – The ability to get on with a team, speak to a customer on the phone and meet a client
Resilience – The ability to stand their ground in a telephone negotiation and to receive feedback
Aptitude to learn – The ability to retain knowledge and put into play new skills
Good oral and written communication skills
Benefits
Private medical insurance
Income protection insurance
Discounted gym membership
Company
DAC Beachcroft Dublin
Since the inception of our Dublin office in 2009, we have established ourselves as one of Ireland's most recognised firms within our chosen areas of expertise.
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase