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University Orthopedics · 9 hours ago

Administrative Assistant Float

East Providence, RI

Full-time

Onsite

New Grad, Entry Level

University Orthopedics is seeking an Administrative Assistant Float to provide support across various physician offices. This role involves scheduling appointments, managing patient interactions, and ensuring smooth office operations.

Health CareHealth DiagnosticsMedical

Responsibilities

Provide float coverage for various physician offices

Schedule patient follow up appointments when necessary

Schedule tests, referrals, and surgeries

Provide float coverage for front desk reception and secretarial duties

Answer and return phone calls; communicate with insurance companies

Contact patients for scheduling, review of history and medications to determine and discuss any required preoperative testing or education

Ensure that all appropriate paperwork is completed prior to scheduling procedure

Ensure correct codes and patient information is provided to OR booking offices

Appropriately coordinates number and length of cases booked per OR session

Assists in scheduling patients, check patient’s insurance benefits and collect co-payments

Sorting mail/packages presented to front desk and directing to appropriate source; dispersing any incoming faxes to the appropriate source

Answer and triage patient phone calls

Additional duties as assigned by the Manager to meet department needs

Qualification

Medical experienceMicrosoft OfficeDocument scanningWord processingTeam approachTelephone etiquetteProfessional demeanorInterpersonal skillsAttention to detail