NEOGOV · 21 hours ago
Systems Administrator I
Clemson 29631, SC
Full-time
Onsite
Mid, Senior Level
$59K/yr - $65K/yr
7+ years expNEOGOV is a company that provides software solutions for public sector organizations, and they are seeking a Systems Administrator I. The role involves administering user support on city-supported computer systems and applications, troubleshooting problems, and ensuring effective operation and maintenance of systems hardware and software.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Ensures that systems hardware, operating systems, software systems, and related procedures adhere to the organization’s policies
Active Directory user account administration
Google Workspace Enterprise user account administration
Hardware maintenance, installation administration and configuration
Setup and configure cellular devices for access to city email and wireless networks
Provides technical assistance on City IT issues, services, programs, and/or computer hardware and software, etc
Responds to requests for technical assistance in person, via phone, or electronically
Diagnoses and resolves technical hardware and software issues
Researches questions using available information resources and advises user on appropriate action(s)
Follows standard help desk procedures and logs all help desk interactions
Redirects problems to appropriate resource(s) if necessary
Identifies and escalates situations requiring urgent attention and tracks and routes problems and requests and document resolutions
Prepares activity reports
Stays current with system information, changes and updates
Operates a variety of equipment and machinery including personal computer, motor vehicle, plotter, scanner, calculator, telephone/VOIP, copy and fax machine, etc
System Administrator Engineering and Provisioning
Install new / rebuild existing servers, desktop systems and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
Develop and maintain installation and configuration procedures
Contribute to and maintain system standards
Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that best leverage our resources
Operations And Support
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Perform regular security monitoring to identify any possible intrusions
Validate daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary
Quarterly test system full metal restores
Perform regular file archival and purge as necessary
Create, change, and delete user accounts per request
Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies
Maintenance
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary
Upgrade and configure systems software
Maintain operational, configuration, or other procedures
Perform periodic performance reporting to support capacity planning
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required
Maintain data center environmental and monitoring equipment
Qualification
Required
Bachelor's Degree in MIS, Computer Engineering, or Computer Science
four (4) years of experience with systems and networks administration
three (3) years of desktop support in a Microsoft environment
an equivalent combination of education, training and experience equal to ten (10) years that provides the required knowledge, skills, and abilities
Sound Working Knowledge of Windows Active Directory
Windows 11Pro
Office 2024 Pro
Microsoft Server 2019, 2022
TCP/IP
LDAP
POP
IMAP
DNS
DHCP
Google Workspace Enterprise
Google Voice VOIP
cellular and other Linux and Windows desktop and server applications
Mobile Devices; Apple IOS and Droid OS
Advanced knowledge of configuring new desktop and server systems with the following hardware configurations; Software RAID 1, Hardware RAID 1, RAID1+1, RAID 1+5, RAID 0, RAID 6, RAID 10, RAID 50 and RAID 60
Must possess a valid South Carolina driver's license or be able to obtain one
Benefits
Paid Annual and Sick Leave
12 paid holidays per year
Access to FREE acute medical care for employee's, their spouse and children under the age of 26.
PEBA Retirement
401K and 457 Retirement Plan Options
Comprehensive Medical, Dental and Vision Plans
Life Insurance
Health Savings Account
Medical Flexible Spending Plan
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase