Apply on Employer Site

Windward · 18 hours ago

ServiceNow Custom Developer

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

Windward Consulting is an Elite ServiceNow Partner that delivers real-world Service Reliability solutions. As a ServiceNow Custom Developer, you will lead the configuration, development, support, and maintenance of customized applications within the ServiceNow platform, collaborating with stakeholders to deliver custom solutions.

ConsultingInformation TechnologyManagement Consulting

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Collaborates with internal stakeholders and team members to build solutions in ServiceNow that support business requirements

Leads technical design and documentation to satisfy business requirements

Enhance and implement new features within the client’s specialized ServiceNow environment by utilizing platform functionalities as well as JavaScript-based development

Works with Data Imports and Fix Scripts to load and clean data in Production

Creates and maintains several custom workflows needed for application capabilities

Carries out unit-testing and defect resolution

Carries out Release Management processes to accomplish migration of the changes to production

Provide platform performance monitoring (ie; slow scripts, transactions, log errors) and platform security monitoring utilizing tools like the Security Center dashboard

Implement new and maintain existing scripts that auto-populate (via JSON and/or HTML), generate, attach, and dynamically render fillable PDF documents using ServiceNow APIs like GlideSysAttachment and PDFGenerationAPI

Perform platform upgrades, to include validation of custom components during upgrade activities

Qualification

ServiceNow DevelopmentJavaScriptServiceNow APIsService PortalAngularHTMLCSSServiceNow upgradesSecurity+ CECIS-Customer Service ManagementAdobe PDF templates

Required

2-3+ years ServiceNow Development experience, 5+ years of software development experience (JavaScript preferred)

Deep Understanding of and Experience with JavaScript - Will need to create and maintain extensive Record Producers, Script Includes, Business Rules, Client Scripts, Widgets, etc. within scoped applications

Platform Knowledge: Service Portal, ServiceNow APIs

Knowledge of Angular, HTML, and CSS for and Portal and widget maintenance and custom development

Demonstrated ability to review implemented customized applications and components, understand what was done (and how), and be able to revise, streamline, refactor, and consolidate efficiently

Experience with ServiceNow platform upgrades and cloning

Experience building test scripts and execution of such (or ATF if time permits)

Clearance: Secret or higher

Platform Certification: ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD)

Preferred

Security+ CE certification

Other CIS/Accreditation, showing certified depth of product knowledge. CIS-Customer Service Management (CSM) preferred, Service Portal Microcertification

Experience developing and implementing ServiceNow APIs, or equivalent API experience with other products

Experience working Adobe fillable PDF templates and variables