Carl's Golfland · 6 days ago
Customer Service, Online Sales - Carl's Golfland Bloomfield Hills
Detroit Metro
Full-time
Onsite
New Grad, Entry LevelCarl's Golfland is a leading retailer in the golf industry, seeking friendly and personable individuals to join their customer service team. The role involves assisting customers with inquiries, recommending products, and resolving warranty issues in a fast-paced environment.
E-CommerceSporting GoodsSports
Responsibilities
Advise & assist customers via phone/email in a timely & effective manner
Recommend product based on customer inquiries and needs
Provide creative solutions to customer issues/questions utilizing breadth of product & shipping knowledge
Reconcile customer warranty issues with golf vendors
Communicate inventory, customer and systemic bottlenecks with Online Sales Managers & Warehouse Managers
Qualification
Required
Great communication skills with customers and co-workers
Passion for golf and the industry
Effective problem solving skills
Strong communication skills
Initiative
High energy levels
Integrity
Preferred
Knowledge of golf equipment/merchandise
Benefits
Company discount
401K
Profit sharing
Health benefits
Vacation pay
Life insurance
Long-term disability insurance
Company
Carl's Golfland
Carl's Golfland is an online shop for sports equipment.
Founded in 1958
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase