Momentum Project Management ยท 3 days ago
Appointment Scheduling Executive
Cedar Rapids, IA
Part-time
Onsite
New Grad, Entry LevelMomentum Project Management is a company that values Energy, Excellence, and Execution, creating life-changing experiences for employees and customers. They are seeking a compassionate and detail-oriented Appointment Scheduling Executive to handle outbound appointment setting and customer interactions, ensuring a seamless experience for every customer.
Management Consulting
Responsibilities
Make outbound calls to schedule appointments with current and prospective customers
Use provided scripts as a guide while tailoring each conversation to customer needs
Support customers with service reminders, maintenance updates, and tailored solutions
Build genuine connections while delivering a positive customer experience
Document interactions with accuracy and efficiency
Jump in with flexibility to support additional projects as needed
Qualification
Required
Excellent communication & active listening skills
Ability to build trust and rapport quickly over the phone
Openness to feedback and coaching
Strong computer and multitasking skills
Detail-oriented with a focus on accuracy and follow-through
Thrives in a high-energy, fast-paced environment
Previous customer service, dispatch, or technical support experience required
Preferred
High School Diploma or equivalent preferred
Benefits
Full benefits package (medical, dental, vision, and more) offered for full-time employees
Paid Training & continuous coaching to set you up for success
Company
Momentum Project Management
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase