Elavon Europe · 1 day ago
Account Setup Coordinator
Elavon Europe, a subsidiary of U.S. Bank, is dedicated to providing tailored payment solutions to help customers achieve their financial goals. The Account Setup Coordinator will work across various departments to implement products and services for customers, ensuring timely and efficient execution.
Financial Services
Responsibilities
This position is responsible for working with various areas within the company to successfully implement products and services for customers
Acts as the primary internal contact
Coordinates activities with various departments to ensure that customer's products and services are successfully implemented in a timely, accurate and efficient manner
Resolves issues relating to missing or conflicting product information and documentation by communicating and coordinating efforts with customers, sales staff, relationship managers, operations, bankers and/or legal staff where applicable
Qualification
Required
Associate's degree, or equivalent work experience
One to two years of clerical and/or customer service experience
Preferred
Some knowledge of the organization, products, services and systems
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve/escalate problems
Excellent interpersonal, verbal and written communication skills
Proficient computer skills, especially Microsoft Office applications
Strong attention to details
Strong time management and prioritizing tasks
Ability to anticipate needs and drive solutions
Ability to work in a high-volume environment with adaptability to change
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law