Papa Johns ยท 18 hours ago
POS & Restaurant Systems Analyst
Louisville, KY
Full-time
Onsite
Mid LevelPapa John's is a leading pizza delivery and carryout chain, and they are seeking a POS & Restaurant Systems Analyst to support in-restaurant menu systems and endpoint technologies. The role involves managing menu configurations, overseeing system testing, and ensuring efficient rollout of menu changes across restaurants to enhance customer experience.
Restaurants
Responsibilities
Manage in-restaurant systems, overseeing accurate menu setup, testing, and rollout of new products, promotions, and recipe updates
Ensure alignment with operational standards by collaborating with Marketing, Operations, Supply Chain, and third-party vendors
Provide training, support, and documentation for franchisees and restaurant teams on POS operations and menu management
Audit menu configurations to identify and resolve issues proactively
Evaluate and implement innovations to improve POS and menu management efficiency and accuracy across global markets
Design, implement, and maintain technical standards for consistent configuration and compliance across Windows devices
Manage software and OS patching through IT Management software to reduce vulnerabilities and ensure timely updates
Monitor endpoint performance and security, responding to incidents and resolving issues promptly
Provide second-line support for POS-related issues escalated from Help Desk or regional IT teams
Maintain documentation of endpoint configurations, policies, and procedures, supporting audits and compliance efforts
Qualification
Required
Experience in managing in-restaurant systems and overseeing accurate menu setup
Ability to collaborate with Marketing, Operations, Supply Chain, and third-party vendors
Experience in providing training, support, and documentation for franchisees and restaurant teams on POS operations and menu management
Skills in auditing menu configurations to identify and resolve issues proactively
Experience in evaluating and implementing innovations to improve POS and menu management efficiency and accuracy
Ability to design, implement, and maintain technical standards for consistent configuration and compliance across Windows devices
Experience in managing software and OS patching through IT Management software
Skills in monitoring endpoint performance and security, responding to incidents and resolving issues promptly
Experience in providing second-line support for POS-related issues escalated from Help Desk or regional IT teams
Ability to maintain documentation of endpoint configurations, policies, and procedures
Company
Papa Johns
Papa Johns seeks people who have an entrepreneurial spirit and share our philosophy for success.
Founded in 1984
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ricky Warman
CEO
Rob Lynch
President and CEO
Recent News
2023-11-04
2023-11-02
2023-11-02
Company data provided by crunchbase