SGS Consulting ยท 1 day ago
Employee Experience Representative (HR)
Moline, IL
Contract
Hybrid
New Grad, Entry Level
$28/hr - $28/hrSGS Consulting is seeking an Employee Experience Representative for their Human Resources Operations Center in Moline, IL. The role involves providing comprehensive support to employees and Unit HR on key HR processes, delivering exceptional customer service, and participating in continuous improvement projects.
ConsultingRecruitingStaffing Agency
Hiring Manager
Athul Kumar
Responsibilities
Deliver exceptional customer service to customers by researching, resolving, and responding to inquiries in a timely, professional, and customer-focused manner
Administer HR processes such as tactical processes related to the talent acquisition process, internal transfer activities, company organizational management, employee record maintenance, and University class administration
Maintain a high degree of confidentiality
Participate in continuous improvement projects, propose solutions and ideas to find more efficient ways to deliver HR support to employees
Ensure Service Level Agreements are met or exceeded
Collaborate with Employee Experience Specialists within the HROC on process improvements and escalation resolution
Qualification
Required
Exceptional attention to detail
Proven ability to multi-task, manage concurrent tasks, and change priorities
Strong analytical and organizational skills, excellent problem-solving capabilities
Experience collaborating in a team environment
Exceptional written, oral, and interpersonal communication skills
Demonstrated ability to promote and implement changes in support of major processes
Bachelor's Degree in Human Resources, Business, or similar discipline
Preferred
Experience in HR processes or HR operations role
Excellent customer service skills
Experience working within Success Factor system modules (i.e., Learning Administration, Employee Profile, Recruiting, Onboarding, etc.)
Proficiency with Microsoft Excel
Company
SGS Consulting
SGS Consulting is a client-centric organization that offers workplace and payroll solutions.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase