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Leap Metrics · 1 day ago

Healthcare Business Analyst

DFW Metroplex

Full-time

Hybrid

Senior Level

5+ years exp

Leap Metrics is a healthcare analytics and care management software company on a mission to improve health outcomes. They are seeking a Healthcare Business Analyst to manage product processes and lead implementation efforts, ensuring customer needs are met while collaborating with various teams.

AnalyticsDatabaseMachine LearningSoftware

No H1B

Hiring Manager

Shayla Eberst

Responsibilities

Lead Sevida implementation efforts as the subject matter expert

Ensure Leap Metrics customer implementation project deliverables meet the specifications, including timeliness and quality

Conduct discovery of the customer needs

Create and communicate functional and technical business requirement documents from customers to the implementation team

Build strategic roadmaps informed by customer feedback; drive fact-based decision-making across teams

Collaborate with a cross-functional team, including product managers, project managers, and UX / UI Developers on and offshore

Act as the liaison between customers, business units, technology, and support teams

Institute and maintain an effective, efficient, and responsive management organization, and oversee all contracted personnel and subcontracted resources used in the performance of customer contracts, and be responsible for program control and management for this effort

Establish, execute, and oversee project operations including budgeting, forecasting, contracting, compliance, capacity planning, project planning etc

Provide strategic analysis, metrics, reporting, and architectural models to assist Executive Management and team organization

Manage teams focused on product and implementation; drive accountability and excellence across the organization

Facilitate cross-functional team discussions to determine key objectives, metrics, priorities, and gaps

Connect as a liaison between stakeholders, development and implementation teams, release management, and managers providing guidance on timing, risks, dependencies, and impacted resources

Collaborate with stakeholders, strategists, and teams to align on strategic proposals, evaluate solutions, build statements of work, and assist in negotiating contracts

Establish relationships with clients, teammates, and stakeholders on every project

Mentor and collaborate with other team members; foster a collaborative remote work environment

Remove inefficiencies and direct and coordinate improvements with scalability

Deliver exceptional client experience throughout any engagement

Engage in multiple product initiatives simultaneously

Contribute to the Leap Sevida Healthcare product vision and strategy

Assist in end-to-end launch of Leap Metrics products and solutions

Assist with backlog management and release planning

Assist in handling customer or sales team requests

All other duties as assigned

Qualification

Healthcare software experienceSaaS product implementationsBusiness requirements documentsAgile software developmentTechnology expertiseCommunicationTeam collaborationProblem-solvingMentoring

Required

Bachelors in Business Administration, Business Management, Computer Science, Information Systems, Information Resource Management, Industrial Engineering, Operations Research, or related field

Minimum experience of 5 years of prior experience implementing healthcare software

Healthcare software experience required

Demonstrated ability to create business requirements documents

Strong ability to lead requirement conversations with customers, ideate on solutions, and articulate the problem and possible solutions to the internal team

Provide clear communication and documentation

Proven ability to learn new technology quickly and effectively

Ability to work on multiple projects/products and technologies concurrently

Expertise in working in the entire agile software development lifecycle, including production delivery and some phases of post-implementation support

Ability to travel as needed

Candidates must be legally authorized to work in the United States and not require current or future employer sponsorship

Experience working with teams distributed globally