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Seminole Gaming · 12 hours ago

SYSTEMS ANALYST I - RETAIL & RESTAURANTS

US-FL-Davie

Full-time

Onsite

Entry Level

1+ years exp

Seminole Gaming is a globally recognized brand looking for a Systems Analyst I to join their IT department. The role involves providing technical support for applications and hardware, collaborating with various teams, and maintaining documentation to ensure operational efficiency.

CasinoGambling

Responsibilities

Provide hardware support for front-of-the-house applications

Assist with resolving outstanding issues reported in the ticketing system by the business

Support new openings with on-site technical and operational support

Contribute to the development, updating, and maintenance of clear, comprehensive technical and user documentation

Configure new and existing applications in accordance with established specifications

Adhere to operational IT processes and procedures

Escalate complex issues to appropriate team members as necessary

Qualification

Retail systems supportPoint-of-sale systemsTechnical documentationProblem-solving skillsMulti-lingualAnalytical mindsetOrganizedInterpersonal skillsTeam-orientedSelf-motivated

Required

Bachelor's degree in computer science or business administration OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job

1-3 years of experience supporting retail, restaurant, or hospitality systems highly desirable

Self-motivated, organized, and detail oriented

Ability to thrive in a fast paced and team-oriented environment

Strong problem-solving skills and analytical mindset

Excellent communication and interpersonal skills

Proven ability to work in a cross functional team

Willingness to travel as required by IT Management (domestic & international)