Enmarket Arena ยท 8 hours ago
Premium Club Attendant | Part-Time | Benchmark International Arena
Enmarket Arena is operated by Oak View Group, a leader in venue development and premium hospitality services. The Premium Club Attendant is responsible for delivering exceptional guest experiences in premium seating areas, ensuring food and beverage service areas are maintained, and providing attentive service throughout events.
EventsMedia and EntertainmentMusic
Responsibilities
Maintain and monitor food and beverage service areas, ensuring they remain clean, organized, and fully stocked throughout events
Replenish food and beverage items in a timely manner, coordinating with the culinary team to ensure smooth execution and consistent food quality
Set up and break down assigned service areas, including linens, dishware, glassware, utensils, and serving equipment, ensuring all items are operable and clean before and after each event
Provide attentive, friendly, and professional guest service by anticipating needs, responding promptly to requests, and proactively addressing issues such as empty platters, spills, or guest concerns
Observe and monitor guests to provide assistance when needed and recognize when guests are visibly intoxicated, following company alcohol service policies and procedures
Monitor inventory, fulfill requisitions, and ensure club areas are properly equipped with serving ware and supplies
Collaborate with fellow attendants, supervisors, and the culinary team to deliver a seamless, elevated premium experience
Follow all company policies, procedures, and standards for safety, sanitation, uniform appearance, and guest interaction
Ensure compliance with health and safety regulations while promoting a positive atmosphere for guests and team members
Demonstrate reliability and consistent attendance in accordance with company standards
Perform additional duties as assigned by supervisors or managers to support event operations
Qualification
Required
Maintain and monitor food and beverage service areas, ensuring they remain clean, organized, and fully stocked throughout events
Replenish food and beverage items in a timely manner, coordinating with the culinary team to ensure smooth execution and consistent food quality
Set up and break down assigned service areas, including linens, dishware, glassware, utensils, and serving equipment, ensuring all items are operable and clean before and after each event
Provide attentive, friendly, and professional guest service by anticipating needs, responding promptly to requests, and proactively addressing issues such as empty platters, spills, or guest concerns
Observe and monitor guests to provide assistance when needed and recognize when guests are visibly intoxicated, following company alcohol service policies and procedures
Monitor inventory, fulfill requisitions, and ensure club areas are properly equipped with serving ware and supplies
Collaborate with fellow attendants, supervisors, and the culinary team to deliver a seamless, elevated premium experience
Follow all company policies, procedures, and standards for safety, sanitation, uniform appearance, and guest interaction
Ensure compliance with health and safety regulations while promoting a positive atmosphere for guests and team members
Demonstrate reliability and consistent attendance in accordance with company standards
Perform additional duties as assigned by supervisors or managers to support event operations
Ability to speak, read and write in English
Ability to multitask and remain organized in a fast-paced, team-oriented environment
Attention to detail and commitment to service excellence and cleanliness
Possess a valid food handling certificate or alcohol service permit as required by state or federal regulations, or be willing to obtain the certification through company-provided training
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory
Ability to stand and walk for extended periods of time and lift up to 25 lbs
Must be able to work flexible hours, including evenings, weekends, and holidays
Preferred
High school diploma or equivalent preferred
Previous experience in hospitality, food service, or customer service preferred (premium or fine dining service experience a plus)
Strong interpersonal and communication skills, with the ability to engage employees, management, and guests in a professional and positive manner while maintaining a guest-first mindset
Benefits
401(k) Savings Plan
401(k) matching
Company
Enmarket Arena
Enmarket Arena is a media and entertainment company that offers tenants music, events, and sports services.
Funding
Current Stage
Late StageCompany data provided by crunchbase