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Aurora Health Care · 15 hours ago

Patient Experience Advisor

Milwaukee, WI

Full-time

Onsite

Senior Level

$30/hr - $46/hr

5+ years exp

Aurora Health Care is seeking a Patient Experience Advisor to ensure successful relationships with site and system administrative teams. The role involves developing and executing implementation plans for the Signature Experience, coaching site teams, and serving as an expert resource for site leadership.

Health Care

H1B Sponsor Likely

Responsibilities

Accountable for successful relationships with site/system administrative teams

Partners with site leadership and Patient Experience teams to develop and effectively execute a site implementation plan to hardwire and sustain the Signature Experience

Ensure Patient Experience project deliverables are completed on time, according to the predetermined specifications, and with the achievement of expected outcomes

Provide coaching and direction to site Patient Experience teams to ensure team effectiveness and achievement of outlined objectives

Serve as an expert resource for site leadership on organizational change, performance, development and all components of the Signature Experience model

Provides coaching to build skill for leadership teams on the use of evidence-based practices, tactics and techniques

Qualification

Curriculum designOrganizational developmentGroup facilitationPatient experience data analysisMicrosoft Office proficiencyOrganizational assessment skillsCommunication skillsInterpersonal skillsLarge group presentation skills

Required

Bachelor's Degree in Organizational Development

Bachelor's Degree in Education

Typically requires 5 years of experience in curriculum design, group facilitation and training, implementation of large scale transformation/change initiatives, organizational development, or human resource consulting, performance improvement

Ability to develop rapport quickly with all levels of leadership

Strong facilitation skills

Organizational assessment / diagnostic skills

Extensive knowledge of a strong consultative approach

Strong human relations and interpersonal skills

Ability to navigate and establish priorities in an often-ambiguous environment

Demonstrated organizational and prioritization skills

Excellent communication skills

Large group presentation skills

Proficient in Microsoft Word, Excel PowerPoint

Demonstrated knowledge of patient experience data analysis and report preparation

Company

Aurora Health Care

At Aurora Health Care, helping people live well is what drives us – it’s our purpose and what we do every day.

Founded in 1984

Milwaukee, Wisconsin, USA

10001+ employees

http://aurorahealthcare.org

H1B Sponsorship

Aurora Health Care has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (1)

2022 (2)

2021 (1)

2020 (1)