Bloomreach · 22 hours ago
Senior Product Manager - Mobile Messaging
United States
Full-time
Remote
Mid, Senior Level
$130K/yr - $170K/yr
4+ years expBloomreach is building the world’s premier agentic platform for personalization, revolutionizing how businesses connect with their customers. The Senior Product Manager, Channel Delivery - Mobile Messaging, will own the channel delivery for Bloomreach Engagement, ensuring the successful deliverability of mobile messages that rely on third-party channel integrations.
Information TechnologyMarketing AutomationSoftwareWeb Development
Responsibilities
Own technical partnerships with our mobile messaging vendors -
Manage relationships with existing vendors through weekly calls, daily updates, and proactive communication
Identify new vendors to continue improving cost, reliability, and deliverability
Escalate feature requests, influence roadmap, and drive implementation of changes on the vendor side
Collaborate with vendors to learn and implement industry best practices
Onboard and manage all messaging vendors across all regions
Lead implementation of the integration with engineering
Prioritize Channel Delivery features and manage & implement the roadmap
Identify opportunities to enhance the Channel API and channel delivery-related features for high deliverability, reliability, cost, and throughput optimization for SMS, MMS, WhatsApp, RCS, and possibly more in the future
Identify enhancements for channel delivery monitoring and alerting
Identify opportunities to productize the deliverability and operational work
Develop a roadmap for new channels to deliver on Upmarket and Vertical expansion for Engagement
Oversee documentation of product features by the Documentation team
Be a champion for mobile messaging internally, owning the business outcomes associated with mobile messaging and supporting the sales and marketing motions
Provide the highest level of expertise in channels by offering support and guidance to all teams within the organization (Sales, AMs, Marketing, PMM, Deliverability Services) on all aspects of mobile messaging
Support large deals with product expertise and request handling
Collaborate with Delivery Services to understand their priorities and feedback from customers and prospects
Gather and manage client and prospect feedback on mobile messaging improvements
Stay updated on and manage all messaging compliance rules and requirements and implement them into product features
Qualification
Required
4–7+ years of experience in B2B SaaS Product Management, preferably in MarTech or infrastructure-heavy environments
Proven experience managing third-party vendor relationships, especially in telecom or messaging
Familiarity with mobile messaging channels, including SMS, MMS, WhatsApp, and RCS—and the technical and compliance challenges they present
Strong understanding of APIs, message deliverability mechanics, and observability tooling
Experience working with cross-functional teams across product, engineering, and customer-facing functions
Comfortable operating in a fast-paced environment with global stakeholders and rapidly changing priorities
Benefits
Health care including medical, dental, and vision insurance
401k Plan with employer contribution
Volunteering activities - every Bloomreacher can take 5 paid days off to volunteer
Employee Assistance Program -- with counselors -- is available for non-work-related challenges.
Subscription to Calm - sleep and meditation app.
DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter
Extended parental leave up to 26 calendar weeks for Primary Caregivers.
Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.
Company performance bonus
Employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
Celebrate work anniversaries -- Bloomversaries!
Company
Bloomreach
Bloomreach is a developer of a cloud-based software that connects both customer and product data to personalize all customer touch-points.
501-1000 employees
H1B Sponsorship
Bloomreach has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (7)
2023 (9)
2022 (13)
2021 (8)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$452MKey Investors
JP Morgan ChaseGoldman Sachs Asset ManagementSixth Street
2022-10-04Debt Financing· $30M
2022-02-23Series F· $175M
2021-01-26Series E· $150M
Leadership Team
Raj De Datta
CEO & Co-Founder
Xun Wang
Chief Technology Officer
Recent News
Destination CRM
2026-01-09
Company data provided by crunchbase