1-800-FLOWERS.COM, INC. ยท 3 days ago
Accounts Receivable Specialist
1-800-Flowers.com is looking for an Accounts Receivable Specialist to join our Finance team and play a critical role in maintaining healthy cash flow and strong customer relationships. This role owns the full AR lifecycle, partnering cross-functionally to drive accuracy, efficiency, and continuous process improvement.
E-CommerceFlowersRetail
Responsibilities
Generate and distribute customer invoices, statements, and dunning letters
Post cash receipts and credit card payments accurately and timely
Apply payments, process adjustments, and resolve misapplied payments
Monitor AR aging reports and proactively follow up on past-due balances
Conduct collection outreach via phone and email with internal and external customers
Escalate issues appropriately while maintaining strong customer relationships
Respond to billing inquiries and investigate discrepancies
Partner with internal teams to resolve customer disputes efficiently
Ensure a high level of service while protecting company financial interests
Assist with AR reporting and month-end close activities
Analyze trends, identify root causes of issues, and recommend process improvements
Support ongoing optimization of AR workflows and systems
Work closely with Sales, Customer Service, and Finance teams to resolve account issues
Communicate clearly and professionally with stakeholders at all levels
Qualification
Required
Detail-oriented
Proactive
Comfortable balancing transactional work with customer-facing communication
Ability to generate and distribute customer invoices, statements, and dunning letters
Ability to post cash receipts and credit card payments accurately and timely
Ability to apply payments, process adjustments, and resolve misapplied payments
Ability to monitor AR aging reports and proactively follow up on past-due balances
Ability to conduct collection outreach via phone and email with internal and external customers
Ability to escalate issues appropriately while maintaining strong customer relationships
Ability to respond to billing inquiries and investigate discrepancies
Ability to partner with internal teams to resolve customer disputes efficiently
Ability to ensure a high level of service while protecting company financial interests
Ability to assist with AR reporting and month-end close activities
Ability to analyze trends, identify root causes of issues, and recommend process improvements
Ability to support ongoing optimization of AR workflows and systems
Ability to work closely with Sales, Customer Service, and Finance teams to resolve account issues
Ability to communicate clearly and professionally with stakeholders at all levels
Benefits
Medical, dental, vision, life and disability insurance for the associate and family (if applicable)
Flexible Spending Account
Health Savings Account
401k retirement program
Mental health resources/ Employee Assistance Program
80 hours of paid vacation time (accrued on an hourly basis)
9 paid holidays
30% employee discount across our family of brands
Potential eligibility for annual merit-based wage increase, if applicable
Company
1-800-FLOWERS.COM, INC.
1-800-FLOWERS.COM, Inc.
H1B Sponsorship
1-800-FLOWERS.COM, INC. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (9)
2023 (7)
2022 (10)
2021 (16)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-08-03IPO
Leadership Team
Recent News
2025-12-10
2025-12-09
2025-10-25
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