Strategic Insurance Partners - SIP ยท 4 days ago
Employee Benefits Account Manager
Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection for over a century. They are seeking an Employee Benefits Account Manager to support the management and servicing of employee benefits clients, ensuring exceptional service and proactive communication.
Responsibilities
Serve as the primary point of contact for a designated book of employee benefits clients
Manage client relationships by providing proactive communication, ongoing education, and exceptional support
Coordinate and manage the renewal process, including collecting census data, preparing marketing submissions, analyzing carrier quotes, and presenting plan options
Facilitate implementation of new benefit programs, including enrollment materials, employee communications, and carrier setup
Assist with employee open enrollment processes, including coordination with HR teams and third-party vendors
Resolve service issues related to claims, billing, eligibility, and carrier administration
Maintain accurate client records in the agency management system
Collaborate with producers, carriers, and internal teams to deliver seamless client experiences
Stay current on benefit trends, compliance updates (ACA, ERISA, COBRA, HIPAA), and market developments
Other duties as assigned
Qualification
Required
Current New Jersey Life & Health license required, or the willingness to obtain the license upon being hired
Minimum of 2 years of experience in employee benefits account management, or related benefits role desired
Knowledge of employee benefits products and administration
Familiarity with compliance regulations (ACA, ERISA, COBRA, HIPAA)
Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered
Proficiency with Microsoft Office Suite
Excellent verbal and written communication skills
Ability to manage multiple client accounts and priorities simultaneously
Customer-focused approach with problem-solving mindset
High attention to detail and organizational skills
Preferred
Familiarity with BenefitPoint, or other employee benefits management platforms preferred
Benefits
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
Company
Strategic Insurance Partners - SIP
Strategic Insurance Partners is an independent insurance agency that focuses on all lines of insurance.