EMS Management & Consultants, Inc. · 3 hours ago
Support Specialist I
Rancho Cordova,CA,US
Full-time
Hybrid
New Grad, Entry Level
$18/hr - $23/hrEMS Management & Consultants, Inc. is seeking a Support Services Specialist I to provide administrative and operational support in alignment with company policies. This role involves managing incoming communications, processing patient care reports, and executing tasks related to electronic billing, ensuring efficient business operations.
ConsultingInformation Technology
Responsibilities
Receive, sort, and distribute incoming mail and faxes to appropriate departments
Log and process incoming patient care reports
Assemble insurance claim forms with required documentation, such as patient care reports or explanations of benefits
Prepare outgoing mail, including labeling, enveloping, and metering
Scan and upload documents into the imaging system for recordkeeping or further processing
Weekly faxing of Hospital Face Sheet requests and follow-ups with hospitals to obtain medical records contact information
Stamp and audit payments prior to deposit to verify accuracy and payee details
Prepare and tally daily cash batches
Retrieve patient demographic data from hospital systems
Provide coverage and support for front desk functions as needed
Process, log, and upload Survey Letters to InfoSend
Handle legal records requests in compliance with applicable procedures
Execute tasks related to electronic billing, including creation, logging, uploading/downloading, and batch confirmation tracking
Adhere to all EMS|MC policies and procedures
Perform other duties as assigned
Qualification
Required
High school diploma or GED
Basic knowledge of office equipment and programs (fax, phone, email)
Working knowledge of Microsoft Office Suite (Word, Excel)
Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients
Preferred
Proficiency in computer applications including Excel, Word, Outlook, PowerPoint, and Open Office
Strong problem-solving skills with the ability to work independently
Excellent verbal and written communication skills, including professional phone etiquette
Strong organizational skills with the ability to prioritize multiple tasks under pressure
Organized individual who can manage multiple projects under pressure
Benefits
Discretionary bonus plan
Comprehensive benefit package
Retirement plan
Health coverage
Paid time off
Company
EMS Management & Consultants, Inc.
EMS|MC is the largest billing services provider focused exclusively on emergency medical services in the United States.
Founded in 1996
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-11-30Acquired
2007-03-01Private Equity
Leadership Team
Jay Gyure
Chief Financial Officer
Jason Brantley
Chief Customer Officer
Recent News
Company data provided by crunchbase