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Opus Agency · 5 hours ago

Sr. Event Technology Project Manager (High-touch events specialist)

Seattle, Washington

Full-time

Hybrid

Senior Level, Lead/Staff

$78K/yr - $90K/yr

8+ years exp

Opus Agency is a full-service global event agency that partners with world-shaping brands to redefine the future of events. They are seeking a Sr. Event Technology Project Manager to lead high-touch projects, manage event registration, and ensure seamless digital experiences for attendees.

AdvertisingEvent ManagementEventsMarketing

Growth Opportunities

Responsibilities

Act as the primary point of contact for clients, internal stakeholders, and vendors for all event technology and registration workstreams

Serve as the overall Opus project lead on small to mid-sized events with exclusively event technology and registration services

Understand all workstreams supported by Opus Event Technology and Registration (e.g., technical architecture/platform configuration, housing management, customer service) and represent these workstreams to clients as Opus team lead

Oversee all assigned tasks on multiple concurrent projects across event types

Develop, maintain, and drive workback schedules

Lead the planning, execution, and closeout of attendee-facing event technology projects primarily for registration websites, but potentially including content/session scheduling, session scanning, exhibitor resource centers, speaker resource centers, mobile apps, and customer service

Demonstrate proficiency in digital platforms and tools; understands functionality, user experience, and troubleshooting; consults clients on configuration best practices

Create and maintain internal process documentation, while ensuring all team members are aligned and following established processes and procedures

Manage documentation and content for platform/tool builds, translating business objectives into detailed technical specifications, documented processes, and project plans

Lead complex client and team meetings, including platform demos and technical discussions within area of expertise

Proactively identify potential risks and develop robust mitigation strategies, escalating critical issues to senior management as appropriate

Delivers projects within time and budgetary requirements

Oversee complex onsite deployments, including for badge pick-up, session scanning, and other event technology workstreams

Lead and contribute to internal trainings and resources; recommend process and resource improvements

Supervises work of project team members from Event Technology & Registration

Oversees work of temporary staff deployed onsite at events

Acts as an event supervisor for employees in area of focus

May manage full-time employee direct reports

Qualification

Event management toolsClient communicationProject managementDigital platforms proficiencyBudget managementAnalytical skillsCritical thinkingOrganizational skillsProblem-solving skillsDocumentation skillsTeam collaborationAdaptabilitySelf-motivation

Required

8+ years of experience in a relevant role, with strong preference for experience in corporate event

Proven experience in management of small, high-touch events that require a high degree of discretion and diplomacy, sound judgment, exacting attention to detail, and highly professional communication