VillageCare ยท 8 hours ago
Member Service Representative - Bilingual Russian (Hybrid)
New York,NY,US
Full-time
Hybrid
Mid Level
$25.01/hr - $28.14/hr
3+ years expVillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through their call center. The MSR serves as the main point of communication for assisting members in accessing services, solving problems, and communicating with other members of the Interdisciplinary Care Team.
Health CareHospitalNon Profit
Responsibilities
Handling incoming telephone calls and answering questions for members and providers
Assisting members in accessing all necessary covered and non-covered services in conjunction with plan of care
Data entry for authorizations under the direction of the Care Management Supervisor
Arrange appointments with physicians and other health care provider services
Assist members in selection of participating providers that will help them improve the quality and outcomes of care
Qualification
Required
3+ years of experience in a related healthcare call center or service environment
High school diploma required
Bilingual - Russian required
Must reside within the New York Tri-State Area - NY, NJ, or CT
Preferred
Associates degree strongly preferred
Benefits
PTO package
10 Paid Holidays
Personal and Sick time
Medical/Dental/Vision
HRA/FSA
Education Reimbursement
Retirement Savings 403(b)
Life & Disability
Commuter Benefits
Paid Family Leave
Additional Employee Discounts
Company
VillageCare
VillageCare is a creative and creative ongoing care firm that helps hard to understand the present condition of need for people they serve.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Debra Tirado
Chief Financial Officer
Recent News
Business Journals
2023-04-26
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