Engineer/Complaints Investigation jobs in United States
cer-icon
Apply on Employer Site
company-logo

ACL Digital · 6 hours ago

Engineer/Complaints Investigation

positionThousand Oaks, CA
timeContract
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

ACL Digital is seeking an Engineer specializing in Complaints Investigation. The role involves assessing complaint samples, authoring assessment reports, and supporting investigations in a lab environment, while maintaining close interaction with the quality complaints owner.

Business IntelligenceCloud ComputingDevOpsHardwareInformation TechnologyInternet of ThingsMobile AppsRetail TechnologySaaSSoftware
check
H1B Sponsor Likelynote
Hiring Manager
Chiranjeevi Mittkella
linkedin

Responsibilities

Perform device assessments of complaints and document results in a report
Complete evaluation and deliver assessment report on time per Amgen requirements
Support the implementation and management of the lab infrastructure, including all equipment used for investigations
Provide requirements for lab and investigational equipment to device development teams in support of new device platforms
Support characterization testing and data gathering for investigations
Perform root cause analysis investigations for mechanical and/or electromechanical products

Qualification

Engineering degreeLab environment experienceRoot cause analysisTechnical writingInterpersonal skills

Required

Master's or Bachelor's in Engineering, Electrical, Mechanical or Science
Experience in lab environment
Strong technical writing and interpersonal skills
Master's degree; OR
Bachelor's degree and 2 years of related exp in engineering - Electrical, Mechanical, medical/biopharma development or Operations experience; OR
Associate degree and 6 years of related medical/biopharma development or Operations experience

Preferred

Master's or Bachelor's in Engineering, Science or Biomedical
2+ years of experience in complaints investigation within a development, manufacturing, post-market or equivalent environment
Experience in lab environment
Demonstrated competency in root cause analysis methodology
Experience with assessment writing, process and test development and execution, and writing standard operating procedures (SOP)
Strong technical writing and interpersonal skills
Results-driven and detail-oriented

Company

ACL Digital

twittertwittertwitter
Glassdoor3.8
company-logo
ACL Digital is a design-led digital engineering and transformation firm.
dateFounded in 1992
location
Bangalore, Karnataka, IND
people-size1001-5000 employees
web-link
https://www.acldigital.com/

H1B Sponsorship

ACL Digital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (29)
2023 (26)
2022 (33)
2021 (20)
2020 (19)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Srikanth Raghavan
Associate Vice President
linkedin

Recent News

EIN Presswire
Mobile Worldwide Interoperability For Microwave Access (WiMAX) Market: Future Demand and Top Key Players Analysis | 2029
2025-12-02
PR Newswire
ACL Digital and AIM FUTURE Partner to Drive Innovation in Edge AI
2025-11-28
Precedence Research
Innovative Drug CRO Market to Soar USD 96.06 Billion by 2035, Expanding at 5.44% CAGR
2025-11-28
Company data provided by crunchbase