Synstack Technologies · 3 days ago
Senior Project Manager
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expSynstack Technologies is seeking a Senior Project Manager for their Technology team to drive multiple medium to large cross-functional projects in eCommerce and Order management integrations. The role involves managing stakeholder expectations, producing program plans, and ensuring successful project delivery across various teams.
Information Technology & Services
Responsibilities
Produces meaningful Program plan with clear milestones and deliverables across multiple cross-domain teams. Wholistic program plan including dependencies, risks and other factors impeding the successful execution of the program
Establishes a clear escalation mechanism for the program and uses it when necessary
Depicts strength in Program management and produces for pre and post implementation plans as well
Manages stakeholder expectations includes business interactions, as necessary
Independently drives the program work and is hands-on. May not have PMs supporting in the program based on the size of the program
Orients, orchestrates, and recommends Program strategy
Exercises strong judgment in selecting methods, techniques, and evaluation criteria for obtaining results
Use established project management methodologies/tools and work with the project team to successfully manage complex scopes of work(s), which include – defining work effort and estimates, developing effective team execution plan(s), supporting teamwork effort by removing impediments, anticipating issues, and ensuring that the right parties are engaged to resolve problems
Perform financial management of the project: budgeting & forecasting, cost benefit analysis, EV/ROI/earn vs. burn analysis, team velocity, etc. Own project budget. Expected to anticipate budget issues, resolve timely, and adjust forecasts
Plan, monitor, and track delivery of quality control and take corrective action as appropriate
Develop project quality control policy, procedures, and communication plans
Produces meaningful status reports, clearly articulation the overall health of the program w.r.t Scope, Schedule, and Cost. Can clearly define issues, their owners, and ETAs by when resolution/ decisions need to happen to keep project green
Communicate project information to all project team members, sponsors, vendors, and Technology managers, as appropriate
Can interact with third party vendors and partner with VMO, Delivery, Product leaders to define Statements of Work (SOW) and engage the third-party vendors on-time for successful on-time deliveries
Anticipate strategic impact to projects (inter dependencies to/from other projects) and coordinate with appropriate parties
Recommend project strategy. Clearly articulate explanations of complex regulatory and project issues/risks to team members and management within the organization
Establish, motivate, and lead high-performance cross-functional teams
Build effective partnerships with, and between, the developers, architects, QA Team and product managers, and across the company
Coordinate with potential product vendors to collect and analyze information and negotiate resolution of issues impacting projects
Ability to perform in a Hybrid model with agile teams, non-agile third-party teams with SOWs and establishing a clear milestone, dependencies and tasks for each team
Produces Program Forecast on-time, tracks to Forecast and raises alerts on-time before financial overages occur
Can engage right leaders at the right time to resolve issues in the Project/ Program
Can articulate issues clearly, point which delivery / product leader support is needed to keep project on track when issues arise
Can deal with ambiguity and still be able to time-box decisions, keep relevant leaders accountable to make program decisions on time
Can articulate schedule/ cost impacts when delays happen in the project/ program. works with leaders on alternate solutions to keep project on track
Qualification
Required
Prior experience handling multiple mid-sized cross-functional projects preferably in the Retail Industry
Should have experience in working with multiple cross domain teams such as eCommerce, Order Management, Merchandising and any Third-Party Integrations with SOWs
10+ years relevant work experience in Program Management
Experience integrating systems on multi-platform and complex systems
Can provide evidence or can clearly articulate their approach of producing a cross functional Program Plan spanning multiple functional teams
Strong hands-on experience in driving deliverables across multiple teams with shared accountability with the resource managers
In depth understanding and proficiency of project management methodology/tools, including Jira for Software Development Life Cycle
Prior experience in working with Microsoft Project tools, Jira, Confluence, Smart sheets etc
Prior experience in producing Jira Dashboard to track and report on progress
Proven ability in project estimating, budgeting tools, story development, technical concepts, and defect tracking
Strong communication, team collaboration, facilitation, and influence skills
Strong drive towards planning and executing with a plan in place; you're a can-do type of person and willing to roll up your sleeves to get the job done
Bachelor's or Master's degree or equivalent work experience
Company
Synstack Technologies
Synstack Tech | Innovate. Build. Hire. Grow. At Synstack Tech, we bridge the gap between innovative development and smart hiring.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase