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Minnesota IT Services · 23 hours ago

Investigations Specialist

St Paul, MN

Full-time

Hybrid

Mid Level

3+ years exp

Minnesota IT Services is a team of over 2,800 professionals dedicated to connecting Minnesotans to essential services. The Investigations Specialist will lead employee investigations and provide strategic HR consultation, focusing on mitigating organizational risk and ensuring policy compliance.

AppsInformation TechnologyIT Infrastructure

Comp. & Benefits

No H1B

Responsibilities

Provide enterprise-level leadership in employee investigations, employee relations, and labor relations

Mitigate organizational risk through timely, objective investigations of misconduct, policy violations, and performance issues

Deliver expert guidance on grievances, arbitrations, and settlement strategies

Partner closely with HR leadership on high-risk, high visibility matters with significant legal, operational, and reputational implications

Provide strategic HR consultation to assigned accounts, driving effective performance management, labor relations outcomes, and policy compliance

Serve as management representative in collective bargaining as needed

Initiate, review and have access to employer proposals for collective bargaining

Access direct input towards agency strike plans

Qualification

Employee investigationsInvestigative principlesPersonnel laws knowledgeUnion contract administrationCommunication skillsCustomer-focused approach

Required

Minimum of three (3) years of experience conducting employee investigations, including interviewing witnesses, collecting evidence, and analyzing findings

Knowledge and ability to analyze training needs: consult on, develop, and deliver training programs for employees and leadership staff

Demonstrated knowledge and experience applying investigative principles and techniques to conduct employee investigations, including assessing evidence, reaching objective findings, and preparing clear, concise, and defensible investigative reports, summaries, and recommendations suitable for leadership review, grievances, arbitration, or legal review

Knowledge of investigative principles and techniques for conducting employee investigations and in assessing and recommending appropriate corrective action

Knowledge of personnel laws, rules, and administrative procedures, and the ability to apply them to employee-related issues and actions

Working knowledge of applicable state and federal employment laws, including Minnesota and federal labor and employment statutes, sufficient to interpret requirements and provide guidance to HR staff, managers, and supervisors

Experience with union contract administration and interpretation

Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding

Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences

Bachelor's degree in Human Resources or related field may substitute for one (1) year of experience